Exchange
I needed to return and exchange my husbands glasses and Will made it super easy and helped me out. Service was great!!
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EnChroma is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed March 5, 2026.
I needed to return and exchange my husbands glasses and Will made it super easy and helped me out. Service was great!!
It was nice to finally have an idea of how colorblind I am and they are worth the price, and customer service was helpful in making sure I could get coverage for both oairs ordered
All my dealings with encroma have been great. Their glasses are exceptional and I can now see more than blue and yellow in a rainbow! Sunsets are now spectacular.They really are great for driving; I notice break lights much faster .They really stand with their warranty. My frames broke and they were fast to inform me they would be replaced.
Great stylistic glasses that are as helpful as aesthetic for a color blind person. Would recommend for anyone who wants to wear everyday glasses for every space and to see a more colorful world.
The service for my prescription Enchroma glasses was great! This is the 4th pair of Enchroma glasses that I have owned, and it is wonderful to be able to see such a beautiful world.
Product is fine. Great service and delivery!
Upon receiving the glasses, my husband discovered they were not progressive. I contacted Enchroma and spoke with Belle and immediately started the return process. She was very helpful and responsive. We returned the glasses the next day and are awaiting the go ahead to reorder his new glasses with the correct lens. Overall a pretty stress free experience.
Test was easy and repeatable. Ordering was smooth. Fulfillment was quick. Product is great! Major improvement in performance over my earlier unit from 2018.
Easy to order.
My 16 year old son was blown away by being able to see color! Thank you!
The glasses came on time: they fit perfectly and they seem to meet my prescription exactly. I now have a bit more colour in my life! The only negative is that delivery was made by UPS. This means that I was charged over $30 in fees by UPS in ADDITION to the normal import duty. I then even had to pay more tax on this extra charge! $30 fee just for sending me a tax bill is not reasonable.
My husband loves it!
Exceptional customer service and fast shipping !
Wil in customer service was extremely informative and helpful. Will definitely refer others to EnChroma!
Sun glasses are always of the best materials, stylish and well made. Lenses are perfect for my deutan color blindness. This was my 3rd pair and each was a homerun. Kudos to you EnChroma.
Once support engaged via email - they were very quick to get the issue resolved. from the time I placed the order until they engaged, there was a bit of a delay.
The quick delivery
Great customer support. I had an issue with my prescription and customer support was prompt to assist. I received my glasses a day earlier that anticipated and everything was perfect. This is the second pair thst I have purchased over the years. Could not be happier with the product. 10 out of 10.
My experience with EnChroma was excellent. I had an issue with a pair of glasses and emailed them to see how it could be resolved. They got in touch with me immediately to fix the problem and replaced the glasses right away with no hassle. The staff was very friendly! Honestly, they not only sell high-quality products but also have outstanding customer service, which is just as important as product quality these days.
Delivered on time and worked perfectly
According to TrustPlane, EnChroma has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-enchroma-com