The part was not in Stock as advertised
The part I ordered was supposed to be in stock but it wasn't. I asked for a refund and received one in an appropriate amount of time but never would have ordered the part if I'd know it wasn't in stock.
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Ereplacementparts is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed February 25, 2026.
The part I ordered was supposed to be in stock but it wasn't. I asked for a refund and received one in an appropriate amount of time but never would have ordered the part if I'd know it wasn't in stock.
I ordered a part on 26 Jan 2026. I was told it was on back-order and would have to wait 10-15 working days before I would get the part. After I waited 15 working days, I sent an E-mail to inquire where the part was, they didn't answer. I waited a few days and sent them another E-mail with out an answer. I called them today and was told it would be 10-15 days from today when I would find out when the part would be coming from the factory. What about all the time from the 26th. I cancelled the order and won't be doing any more business with them
While I found the replacement bowl I was looking for, for my wife's Crockpot, I received it in about 15 broken pieces. It clearly was not packed correctly being a stoneware bowl. The customer service person who took my call was helpful, but the people processing the claim said I had to wait up to 35 days for a refund (investigation + refund processing). I am assuming they don't want the 15 stoneware pieces returned. I did send pictures.
No communication what so ever. Charged my CC immediately and no indication if they will ever ship parts. Buyer BEWARE. Go there at your own risk. UPDATE; The hare holding my whole order due to one thing. VERY VERY difficult to communicate wit and deal with. Why no option for ZERO stars??
Ereplacement parts is the absolute worst place to order parts from. Says 3-5 days for parts I waited 10 days. Still no parts I called they said 1 part is on back order. I asked if they could ship the one part since I had two machines down. She said yes.. well 2 weeks later still no parts I called again . They told me this time they won’t ship until order is complete!!! One part is back ordered for like a month!!! Wtf am I supposed to do. It’ll be spring by then.. I would never order from them again. And now a have to wait a week to get my refund!!!!! After waiting 2 weeks for parts that never shipped!! Horrible horrible business management!!!!
Issues with slow shipping, and inaccurate inventory, particularly with backordered items. They lie about shipping times and in stock items. They will hold up the complete order if they don't have what they say is in stock.
Ordered a part for my compressor. FedEx delivered an empty bag. It was evident that the part tore the bag and set itself free. It's probably on some amazing adventure right now. Unfortunately, I do not have the part. Every time I attempt to call Ereplacement parts for a refund, the automated voice tells me that there is no agent to answer my call... Fortunately, I only lost $56. Don't be a victim, order from someplace else.
Exact replacement switch for Delta table saw. Ok
The part was exactly what I needed and was unavailable from Shimano in Australia as being "obsolete"The only catch was getting it from the USA to Australia but I was able to organize that. Might use your services more often if you shipped to Australia
The right parts shipped quickly with no hassle. Highly recommend and would definitely do business with you again.
Delivered product exactly as ordered in a timely manner.
The tool is to big about 3/4 of an inch too big. I would like to send it back.
Have not received
Parts arrived when promised and met all expectations for their use in repairing a washing machine.
The blower tube was broken. There wasn’t any plastic parts in the shipping box so it appears it was broken before the part was sent out. I found a replacement blower tube online for $10 and just bought it to avoid the hassle of dealing with returns (this is no indication of their return policy, it might be great)Otherwise shipping was prompt, box arrived in great shape.
I could easily give you a 5 star rating, if only I had received my Order on time. Now I wonder if I'm ever going to get my Order at all. It seems that the USPS Indianapolis hub has lost my package. I sure hope this will be resolved soon. Expected delivery was for 12/8. All was going smoothly until it arrived in Indianapolis. Please check into this for me. Thanks!
Perfect. Just what I was looking for. Knob-ball -black 1.47-inch .37Part #: 07533500In Stock 15 availableRepair Instructions 1
Fit like a glove, so glad I could find this part.
I repaired two plunge routers that I have had for 30 years. Thanks for having parts available for these "antiques". It was easy to find the correct parts list and parts diagram. The parts were delivered earlier than expected.
Everything was handled very professionally
According to TrustPlane, Ereplacementparts has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-ereplacementparts-com