Had an unauthorised payment taken from…
Had an unauthorised payment taken from my account, despite having never purchase from them. My bank has been informed of this fraud.
PAUL GEORGE
Was this helpful?
Filmlow
1.121 reviews
Last reviewed: Jan 4, 2025Do you agree with Filmlow's TrustScore? Voice your opinion today and hear what 25 customers have already said.
www.filmlow.comMember since Mar 2026
Filmlow is an online company. Based on 21 reviews on TrustPlane, it has an average rating of 1.1 out of 5 stars. Last reviewed January 4, 2025.
Customer Reviews
Write a ReviewFilter:
21 reviews
DO NOT PURCHASE FROM THIS COMPANY !!!!
DO NOT PURCHASE FROM THIS COMPANY !!!!Did not sign up to any subscription and charged 2 x each month
Angela Millar
Was this helpful?
Filmlow are scammers
If you buy they scam you! If you accept their terms and conditions they then charge you US$50 a month 'subscription' for receiving nothing. Do not buy from them. If you try to get a refund they refuse !!
Sandra
Was this helpful?
Very Helpful
Bought some shoes and ended up unintentionally on the subscription list. Charged US$49 for membership. Sent an email, they responded in an hour explaining what I had done. They cancelled my membership on the spot. Very helpful.
Geoff Lowe
Was this helpful?
Tried stealing £24.99 for a…
Tried stealing £24.99 for a subscription I didn't sign up to - bustards!
Alan Parker
Was this helpful?
Scammers
As others have said paid for an item on fb turns out it was these scamming toads, took £9.99 for a three day subscription. If anyone is interested they are based in Cyprus and Cyprus has a regulatory body to deal with trading standards…. Complain to them and hopefully get these scammers stopped
Eunice Clelland
Was this helpful?
SCAM!!!
SCAM!!!Same as everyone. Ordered product from IG and this is what it signed me up to
Makayla
Was this helpful?
Yes absolute scammers
Yes absolute scammers. They are advertising on Instagram, selling lamps, House of Lamps. Once you purchase you get an invoice that says you have subscribed. I instantly knew I’d been scammed. Says it was Melbourne based and I purchased the lamp. It appeared on my cc in US dollars. Instantly stopped my credit card but I’ve obviously lost $46 as a lamp won’t be coming.
Marion Matthews
Was this helpful?
SCAMMERS/RIP OFF
Was charged an initial £6.99 for a book/ipad/tea holder. Subsequently charged (without knowledge) a fee of £24.99 for a subscription I had no understanding or knowledge of. Horrible experience, absolute scam artists. Now I’m having to waste time on a Monday morning, at work, contacting my bank to arrange a refund.
Daniel Luke
Was this helpful?
SCAMMERS
Filmlow is a scam please ring your bank ASAP they will block them so no payments can be taken.
Susan
Was this helpful?
SCAM SCAM SCAM SCAM!
Ordered a bathroom cabinet from a Facebook advert for £9.99 including postage. Next thing it's saying I have subscribed to this scam company at £29.99 every 2 weeks. I DID NOT SUBSCRIBE TO ANYTHING! They say I must have agreed to their terms and conditions but I know for a fact that I DIDN'T. Cancelled the *subscription* and cancelled my bank card but £12.99 has been taken which I can't get refunded. The police need to get involved here. AVOID AVOID AVOID at all costs. Disgusting company.
Sheila
Was this helpful?
❌SCAM ❌ Avoid and be vigilant
Only give them a one star because I have no choice other wise it would be zero!Absolute scammers!!After noticing odd payments were going out of my grocery account I questioned my bank and asked for them to be stopped, three months later filmlow are still taking payments. I have tried cancelling my “so called subscription” I have tried ringing them however the number does not exist and speaking on live chat they tell you you are a valued customer and you are getting there services at a 95% discount!!I have never set up a subscription with filmlow and certainly never ordered anything! I don’t even know how they got my details!! Absolutely fuming how much money they have taken from me.
Sarah Jones
Was this helpful?
Shocking!!!
I clicked on an item I wanted to purchase. Then saw a few days later they were taking €29.99 off me fortnightly. I keep trying to contact them but to no avail. Disgusted!
Louisa Darragh
Was this helpful?
This site doesn't deserve 1 star they…
This site doesn't deserve 1 star they are scammers and rip innocent people out of money. Filmlow.com are scammers. I clicked on a mop advertised on Facebook ( Meta ) they took the money from my account for item which I did not receive then they took more money out or my account saying I had signed it up to subscription which I know I did not. Won't give me my money back.Facebook should be ashamed for allowing such scammer on there site
Susan
Was this helpful?
Absolute disgusting company
Absolute disgusting company. Ripping people off that they haven’t signed up or authorised payment for. Reported.
Claire Cheal
Was this helpful?
The devil is in the detail
The devil is in the detail! Somehow I was scammed into signing up with this Cyprus based company. Either I did or didn't tick a box but it has cost me about £120 over 6 weeks for nothing. Took 2 days hard work to cancel.Rip off and or a scam.Avoid
David F
Was this helpful?
Fradulent
Fradulent, ordered a toy thing on tik tok for £3 and then they started charging my bank account £25 , £50
Calvin Butterworth
Was this helpful?
This site is a scam
This site is a scam. They advertised a Fur Zapper on Facebook, pay with your card details. Then you're subscribed to some or other membership that deducts every 14 days. Also cost me to cancel my card and get a new one. They are crooks stealing from innocent people.
Scam Victim
Was this helpful?
This company is fraudulent
This company is fraudulent. They are hacking into people account and making payments to themselves.They start by taking a small amount- £3, then they up the amounts different amount £24.99 ,£16.99 ,£22.99 extra every few days.I hade to cancel my whole card to stop them from trying to take money from my account
Sophia
Was this helpful?
I wouldn’t even give 1*
I wouldn’t even use 1*. This company is utter fraudulent. They are hacking into people phones and making payments to themselves.They start by taking a small amount- £3, then they up the amounts to £24.99 every few days.You then contact them and they try and tell you that you have signed up to a membership scheme. Which they cannot give you any details for?!AVOID AT ALL COSTS- SCAM!!
Becka Jenkins
Was this helpful?
Cite this page
According to TrustPlane, Filmlow has a 1.1/5 rating based on 21 verified reviews as of April 2026. Source: trustplane.app/company/www-filmlow-com