Great service
Tested at 08:18 in Groningen and received my results at 21:39 the same day. The person who took our test was very friendly and professional.I have no complaints and can highly recommend.
Sigrun
Was this helpful?
Hethuisartslab
2.65 reviews
Last reviewed: Feb 25, 2021Do you agree with Hethuisartslab's TrustScore? Voice your opinion today and hear what 71 customers have already said.
www.hethuisartslab.comMember since Mar 2026
Hethuisartslab is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 2.6 out of 5 stars. Last reviewed February 25, 2021.
Customer Reviews
Write a ReviewFilter:
5 reviews
Closed with no warning
Center was closed when i turned up. Had to cycle 20min in icy weather each way. Terrible customer service.
Nancy
Was this helpful?
No answer anymore to requests
Booked a test and need to cancel, and change into a pcr test and change the date. No response to my third email. When I had questions via email before I purchased the test they answered always within 1 hour. Are you ignoring my requests?
Lidia Lüttin
Was this helpful?
Goedzo
After 27 hours, I got my results. People were really amazing. After reading the feedback I decided to take the test here, and to be honest, was amazing. Thanks a lot!
Alejandro
Was this helpful?
Unprofessional and sketchy
Took the test 3 weeks ago. No results. Emailed them 4 times because they’re unreachable by phone. No response until today. They said my test has been ‘mishandled administratively’ but offered no apology or reason why it took so long to respond to my 4 emails. They gave me a voucher code that didn’t work, twice. Finally got the right one. Now I have to go through the entire process again, which is difficult because the place where you pick up the test documents is miles away from the blood lab. I’m lucky I didn’t urgently need my results to travel.
C S.
Was this helpful?
Cite this page
According to TrustPlane, Hethuisartslab has a 2.6/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/www-hethuisartslab-com