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HotelsOne

4.650 reviews
Last reviewed: Mar 1, 2026

Do you agree with HotelsOne's TrustScore? Voice your opinion today and hear what 18,276 customers have already said.

www.hotelsone.comMember since Mar 2026

HotelsOne is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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Great to have map

Great to have map, views of the suite, and so straight forward.

Barbara Corrigan
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Ease of use

Ease of use - simple

Thomas Courtney
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Good !!!!!!!

Good !!!!!!!

Dion Wales
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This is a partial SCAM website, do not use.

Read the reviews elsewhere on Hotelsone.com and NOT here on Trustpilot. This is the only website with positive reviews. Hotelsone.com is a partial scam website. They are made to look exactly like the direct website for the hotel you are searching for. Their rates will be far less than all other sites. However, when you book, they will charge upwards of $500 dollars in fees and make it look as if that is the standard fees for hotels in the area you are booking. These are NOT standard and are the scam. Once you book you can never get these fees back. Be sure to check with the direct hotel website or Expedia for the OVERALL cost and you will find that they are much cheaper without the obvious “scam” booking fees.

Ben H.
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Very easy process to book

Very easy process to book

Anne Ryans
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User friendly

User friendly

Pat Harmon
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Fast and easy.

Fast and easy.

Eveline Carpenter
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Booked the room I wanted easily.

Booked the room I wanted easily.

Kay Brogdon
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Easy

Easy , no issues at all!Great website 🙏

caroline hardick
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Single people are important!

Well the hotel is good but I wanted to book a single room but the computer system will not allow me to do this. There are plenty of single people out there who not need a double room and do not want to pay for a double!

Mrs Stella Rawnsley
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It was easy to navigate and the booking…

It was easy to navigate and the booking process was quick and easy.

Bryony
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Simple and easy to use…

Simple and easy to use…

JO COOL
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Everything went very smoothly and…

Everything went very smoothly and efficiently. Thank you.

John U.
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Easy to navigate.

Easy to navigate.

SC Kennedy
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pretty easy to use

pretty easy to use. Was able to view floorplans of some rooms but not others. Would like to have viewed more.

Laura Roy Daniel
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easy booking thanks

easy booking thanks

Kevin Fehr
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Easy to book

Easy to book

Alison Chatterton
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reservation agent (garberville phone…

reservation agent (garberville phone number) was rude, quickly muttered something then disconnected the call. I would not have known what occurred but for an auto text he apparently sent. VERY unpleasant experience! Not off to a good start for our first time visit. Also, it would be helpful if you clarified what you are referencing below re "reference number". Are you asking for confirmation code? Nothing you sent references a "reference number".

Becki Valente
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Ease of use

Ease of use, speed of results, no problems in booking at all.

Douglas Stocco
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Easy web site to use

Easy web site to use

Dan Mitchell
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Cite this page

According to TrustPlane, HotelsOne has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-hotelsone-com