I had a terrible experience
I had a terrible experience with this company. They do not make clear that their nails are coming from East Asia and have an extremely long production and shipping time. I can't speak to the quality as I never even ended up receiving my package. I have spent weeks corresponding on email about it with them and there still has been no refund. They write in a totally unprofessional way and have some of the worst customer service I've ever experienced. AVOID! There are so many better companies.
Hannah
Beautiful design and good fit
I have bought 3 sets from them so here is an honest review. They are really beautiful and the sizing is good I used their sizing guide and it was right (I use medium). The designs are beautiful, they don’t break fast and look nice.The only problem is that after 1 week of wearing them I feel the polish starts a bit fading. Nothing too bad but still!In general I will shop again
Mahdis
Best size and shape range!
Most beautiful and creative nail sets I’ve seen! Excellent size and length range! Truly my favorite :)
Jasmin Raiss
give a chance
wasn’t sure about sizing so i tried to measure each nail and get custom set. they were too wide but i measured over other press on nails. i will try a standard size this time. the nails are good quality and stay on well with curve brand glue. haven’t tried the tabs. they come very nicely packaged but not sure if can be worn more than once. shipping time is excessive and are pretty expensive. i am waiting for my second order
Tina Ackerman
The nails are very cute
The nails are very cute, but one of the thumb nail felt a bit wide. It was an easy fix, though - I just filed it down and it was fine.
Jonas Becker
Great nails
I ordered twice already from joyeenails. I fell in love with their designs. The first time, I ordered 4 sets with a custom size. I had a problem with one nail being too narrow. I contacted the customer service and they were very responsive and super nice (email and IG). With my second order, they sent me free of charge all the nails that were too narrow from my first order. Very happy with that gesture and also the designs are incredible. They do ship from China tho. But the quality is there so I don't mind.
MPT
Been buying from them for a while now
Been buying from them for a while now. Lovely nails, lovely costumer service!Got a nail that was broken once and got compensated immediately. Super happy with themWill continue to shop here :)
Olivia
The nails are always perfection❣️
The nails are always perfection! I’m a repeat customer, and have been satisfied every time.😍 Great customer service and shipping experience too❣️ I highly recommend joyeenails👌🏻
Jill Karina
glue last and nails sturdy
Got many compliments and glue last a good week with gloves on. I can cook clean and wash my hair with the nails. I have 4a hair so my hands are wet for a while.
Natalia Lamour-johnson
I ordered there so many times and every…
I ordered there so many times and every time it was perfect and the custom service is 10/10 very kind and helpful. Would recommend anytime
Selena
Not good didn’t like the quality
Not good didn’t like the quality
Didn’t like it
Order was shipped in a timely manner
Order was shipped in a timely manner! They look amazing I am yet to wear a set but I’m very excited. Customer service was great when I reached out about shipping.
Puja
Soooo cute!!
These are sooo pretty. I didn't think press-ons could look this good. Super smooth surface and feels strong enough to last. Already thinking about my next set.
Lucretia Zulema
ORDER NEVER RECEIVED
I ordered these nails on 02/25/25 and I live in the USA. I was getting order updates through SHOP from the carrier and apparently there was an "attempted delivery" twice, then no other updates. When I contacted Joyee's customer service, they claimed that the receiver (me) rejected the parcel. If I'm waiting on $100 worth of nails, why would I reject the parcel? I have repeatedly contacted their customer service and now they aren't responding to my emails. THIS COMPANY IS A SCAM!!!!!! BUYER BEWARE!!!
Kristina
Pretty nails, but quality doesn't justify the price
I've ordered twice from Joyee, shipping takes a while (around 2 weeks) to get to Australia. Their 'short' almond nails are still quite long, so if you want more comfort make sure to order oval or square extra short.Prices are reasonable for hand-made nails, but I've had quality issues both with the painting quality for one set, and for another set one of the 3D flowers literally was not solid and scraped off. I contacted customer support to request a refund or a replacement set, and they cited it's old wear and tear (I'm wearing the nails the 2nd time) so they can only replace the one nail that broke, and I had to pay shipping. I'm not paying shipping to get one nail.Not buying from here again, there are better nail brands and sets, even from Aliexpress.
KL
Lovely customer service
The nails are super nice but what stood out especially is the outstanding service. I once needed to get my order in time for a date, another time I messed up my order and chose the wrong size. Both times I just wrote on instagram and not only are they super nice but they seem to do anything to cater the clients needs. I can only recommend them!
Izjustme
Love the nails
Love the nailsThey're so cute, look amazing. And i like the quality! I am definitely going to purchase from them again!
KL
