Patty D
Patty D. Did a great job cleaning my home on1/7/2026. It’s such a great feeling coming home to a clean home. On time and always through!!!!
DAVID SNOW
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M
MaidPro is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed January 8, 2026.
Customer Reviews
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60 reviews
Good place to work
Great place to work. Clients are awesome.
CW
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fraudulent company that breaks property and doesn't respond
Hired maidpro to do a deep clean to prepare our house for sale. We left a list of things we requested to be specifically looked at and cleaned such as wiping the baseboards and shower area (which should already be included in their normal checklist)Baseboards were not cleaned and showerheads and area were not touched. Some bathroom property was also broken. I received no response from the company when reaching out about the broken property and unsatisfactory service. They also charged me twice for the same service (an extra $600) and I never received a resolution.I wrote a review on their google page for maidpro boise, and they subsequently deleted the entire profile from google. totally gone.
Victor Wu
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What an incredible experience
What an incredible experience. Maidpro sent Victoria, so very friendly and a thorough individual. We had requested our Bathrooms and Laundry room to be cleaned. This wonderful lady went the extra mile and cleaned our kitchen! The Bathrooms were amazing. “Hospital Quality Clean”. My brother and I are Seniors and have been blessed with Maidpro and especially with Victoria. We will call again. Thank you so much.
Phil King
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We hired Maidpro to clean our office a…
We hired Maidpro to clean our office a Green Supreme Pest Control and we have been very impressed with the entire process. Highly Recommend!
Jim Ryan
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The Maid Pro Dream Team
The Maid Pro Team is consistently reliable with consistency with the detailed cleaning. The team is professional and very kind to our three Golden Retriever's who love to help them. Shaya has been a dream to work with. Thanks Again to the Maid Pro Team
Elizabeth Nolden
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Amber and Katie were prompt and…
Amber and Katie were prompt and charming. They left the house clean and refreshed. Thank you Katie and Amber.
Sandy Delonis
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This is my second attempt with MaidPro
This is my second attempt with MaidPro. The first attempt charged me for walking around and not doing much of cleaning in the house. MaidPro decided to send another crew who did a better job, yet most of the “49 point checklist “ was not completed!3d attempt- I said I clean myself.Second scheduled appointment- it was rushed, a few things were NOT clean and and had to be pointed out and redone. It was rushed and not cleaned!My mud rooms floors were supposed to be vacuumed and mopped. I was told there’s no time to do it. Cleaners have another job to go to!I do not recommend.
T G
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Mediocre At Best
The cleaning has always been mediocre at best. There have been a few cleaners who knew what they were doing but they either resigned or were promoted. A different cleaner shows up almost every time. None have been able to properly clean the ceramic tile. When I first spoke to Maid Pro about cleaning I specifically mentioned the ceramic tile. I was assured they had the brushes to do the cleaning properly. The brushes might work if the brushes were used.Dusting is poor. TV on a table is dusted in the front but not the back. Mirrors are smeared. Marble vanity tops are dusted not cleaned. They don't polish good wood furniture only wet wipe. Maid Pro said they are not a good fit for us. I guess they don't want to get it right. We have tried for almost 2 years. I give up too.
Mary
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What an absolutely awful company
What an absolutely awful company. I ordered a gift in plenty of time for valentines. It didn’t arrive. It wasn’t dispatched. I chase this ten days later but an apology. It was lost somewhere and now sold out. Measly £10 compensation but via a Debenhams voucher. I use this in good faith as part payment for something else and then order and pay for 49 hrs delivery. 5 days later and it’s not been dispatched. The online system is a joke. Ombudsman informed .
Stephen John
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Inefficient and unprofessional
The cleaning people work very slowly, inefficiently and are non-communicative. The office staff does not have enough teams to cover all the clients they have and cancel your cleaning last minute. I DO NOT recommend this cleaning company to anyone.
Martha Goldner
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Great job
We had Shylow in to clean today. She did an excellent job. She has been unavailable lately and we missed her great service. It's good to have her back. I can't recommend her enough. You have an excellent employee.
Bill Hurd
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NEVER AGAIN, I LEARNED MY LESSON
The understanding and the information presented for my ‘One time ‘DEEP’ cleaning’ job was 4-6 hours, with no mention of the number of workers for 403.75 and the 49 points of cleaning completed. One worker was sent to clean my home of 2,200 sq feet in 4-6 hours. I had to call the company and insist on an additional worker. Only one additional request was made and could easily fit in to the 4-6 hours, but when 4 hours was up, the company made them stop. Not only was one room left undone but the 49 points that they guaranteed were either not done or done poorly. Baseboards left dirty, items not removed from tops of furniture as promised, but only dusted around leaving patches of dust on most furniture. Their initial presentation is misleading and this company is obviously in it for the money and not customer satisfaction. My idea of DEEP cleaning and this company’s idea is obvious two different things. I will not recommend Maid Pro and will not be doing business with them again. To be completely up front, the bathrooms were cleaned satisfactorily. I told the company the the workers were satisfactory BEFORE I looked closer. Nice ladies however need instruction on true DEEP cleaning. Sad……..403.75 to run a rag around my house…..
PAM YOUNG
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Awesome job!
Today Nelsi and Vanessa cleaned my home. They were very professional and quick in getting my home cleaned. I am pleased to give both Nelsi andVanessa a great review. Thank you!
Shelby Tanner
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Great Experience
Carolynn is the most recent Pro to clean my home. She is thorough and works very efficiently. Additionally, Carolynn was always receptive to any additional requests I had and very pleasant. I look forward to seeing her again soon.
Rita Smith
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AVOID AT ALL COSTS
AVOID AT ALL COSTS. I have had multiple issues with this site, involving not only the pros but also the owner, Vincent Aulisi. It is clear that customer service is not valued and the owner would rather lie and gaslight clients than accept responsibility for his failures to provide a service. To address the issues with pros, in addition to at one point leaving my door not only unlocked but OPEN, they continually missed certain areas and despite multiple attempts to ensure that the clean was done satisfactorily, these requests continued to be ignored. It is also highly possible that the owner never told them about the areas they missed as he repeatedly was told (with images) of areas of concern. After three cleans in a row with the same area not cleaned he proceeded to LIE and say it was not able to come out and that maidpro "are not professional mold cleaners". When I informed him that it was easily wiped off with a paper towel (after I did it) he then proceeded to ignore me. Despite there being a maidpro guarantee, he refused to refund me for even ONE of the inadequate cleans that were provided. This person clearly does not care about a satisfactory clean or appropriately training staff to ensure the job is complete and that your home is secure after a clean.
Kassi Maris
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Shannon always is on time and does a…
Shannon always is on time and does a very complete jobWe couldn't be happier with with her work
Paul Decker
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I will NEVER use the company again…
I will NEVER use the company again because I paid almost $200 for cleaning a small 1 bedroom home, 2 bathrooms home. The biggest issue that I had with company was that the baseboards was not dusted as paid for & mirror behind door was knocked down & I was not told about this.
Carol Forbes
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Tara does a great job every time that…
Tara does a great job every time that she comes. Detailed clean and personable to talk to.
Supply company
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I was told someone would show up at…
I was told someone would show up at 12noon, but no one did. I followed up at 12:45pm. I called back at 1:45pm only to be hung up on over and over. They'd pick up the phone, and immediately hang up. They did so 10 times. I consider myself lucky considering the experiences I've read on this site.
Rochelle Newbold
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Cite this page
According to TrustPlane, MaidPro has a 3.4/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-maidpro-com