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Marlon Mendoza
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Oyster
3.850 reviews
Last reviewed: Mar 9, 2026Do you agree with Oyster's TrustScore? Voice your opinion today and hear what 264 customers have already said.
www.oysterhr.comMember since Mar 2026
Oyster is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed March 9, 2026.
Customer Reviews
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50 reviews
In breach of Belgian labor law
In breach of Belgian labor law, it took them nearly a month to send over the documents I needed to file for benefits and apply for other jobs after, after a reorganization.The consequence of this, is that the benefits filing takes another month to be approved, meaning I am without a means of supporting myself while bills are coming in.If you are advertising yourself as an intermediary, well-versed in a country's labor law, it would behoove you to uphold said labor law, instead of screwing over the people who are unlucky enough to have to put up with you as the intermediary.
klant
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SLOW PROCESS
The conversion rate is too low compared to Deel and other payment platforms. The process is also lengthy, taking 5–7 days before funds are received. We hope to have a payment advance feature similar to Deel, which allows advances when clients delay payments. Thank you!
Grace
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My experience with Oyster has been efficient, transparent, and supportive
My experience with Oyster has been positive overall. The onboarding process was clear and well-structured, making it easy to understand my employment setup, contract details, and benefits. The platform itself is user-friendly and effectively centralizes important HR information, which is especially valuable in a global employment setup. I also appreciate the professionalism and support shown by the team when assistance is needed. To further improve the experience, faster response times for time-sensitive concerns and more proactive status updates would be helpful. Overall, Oyster is doing a great job enabling global employment, and with a bit more responsiveness, the experience would be even better.
Arnold Cuesta
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They seem to be a scam
They seem to be a scam, they sent me some malware software to do my test, my laptop is in a mess and I emailed them about this but no response.
Damien Shillong
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user friendly
user friendly
Mark Gil Velasco
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Molly at Oyster Partnership has been…
Molly at Oyster Partnership has been fantastic to work with. She’s friendly, warm, and extremely efficient, and always matches me with great roles that suit me well. Highly recommend! Joana H.
M J
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Disappointed at how the brand handles partnerships
Disappointed at how the brand handles external suppliers and potential partnerships. Lack of communication and poor expectation management. What I thought was the brand externally (and was very excited by) is not the brand that I encountered internally, ironically as a result of the brand team. I hope that others have a better experience than me!
NK
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The absolute worst company I've ever…
The absolute worst company I've ever worked with. We started a call center in Mexico and we had issues with late payments, legally incorrect interpretations of termination rules under probationary periods, account manager left us and no one assigned to us for help.Bring your lawyers. You'll need them.Edit: I'm coming back to report that our Oyster contracts have broken Mexican law and now we must have this fixed immediately. The worst part is Oyster has no idea what the actual law is and confidently says false things. What a nightmare!
Adam
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Unacceptable Payment Delays
About two weeks ago, my employer confirmed that my salary had already been sent to Oyster. Yet until now — mid-month — the payment still hasn’t arrived in my account. For several days, the only response I keep getting is “In the coming days”, with no clear explanation or timeline.This has been extremely uncomfortable and mentally draining. Before switching to Oyster, everything worked smoothly and payments were always on time. I genuinely hope Oyster improves its transparency and reliability, because this experience has been very disappointing for something as important as salary payments.
Zakarias Santanu
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Poor handling of final pay & PTO — avoid if you're a remote worker
I worked under Oyster HR via one of their international partner arrangements and had a deeply disappointing experience after offboarding. Despite legally accrued PTO, they refused to pay the full amount owed to me, citing limitations with their subcontractors. However, Oyster was the sole facilitator and manager of my employment and should have resolved the matter internally.They acknowledged part of the PTO was valid — yet shifted responsibility between the client and local partners, ultimately leaving me without my earned compensation. This is unacceptable behavior for a company claiming to support remote talent ethically.I strongly advise any remote workers — especially those in regions where labor protections are stricter — to be cautious when dealing with Oyster. Transparency and accountability were severely lacking in my case.
Réda S
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My experience with Oyster partnership
I would like to share my recent experience with Rakeem from Oyster partnership. I'm really happy with the service provided from day one when I was made aware of this new opportunity. Rakeem has been very informative and professional. Within a week all docs were submitted and I was given a start date. Keep it up Oyster. Big thanks.
Alex Musial
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In Colombia or countries where public healthcare doesn’t work well, be careful with the health benefits they give you—they might not be as helpful as they seem.
he health insurance benefit offered by Oyster to employees under Employer of Record (EOR) arrangements poses several significant challenges for Colombian workers. While marketed as a global insurance solution, the benefit fails to consider critical aspects of the local healthcare and economic environment, leading to more frustration than value.1. High Upfront Costs Make It InaccessibleOne major drawback is the requirement to pay medical costs in advance before being reimbursed. For employees earning modest salaries (e.g., under €900 per month), paying hundreds of euros upfront for medical care is unrealistic. This system assumes a level of financial liquidity that many workers in Colombia do not have, making the insurance practically unusable for its intended purpose.2. Poor Fit with Colombia’s Public Health SystemColombia has a public healthcare system that covers most citizens, and many companies enhance this coverage with affordable prepaid medical plans. Oyster’s international insurance model does not integrate with these local systems or offer comparable flexibility, which further alienates employees from the benefit.3. Lack of Local RelevanceThe benefit appears to be designed without a deep understanding of Colombia’s healthcare realities. What might work for employees in higher-income countries doesn't translate well in lower-income contexts. Instead of providing peace of mind, the insurance becomes a source of stress and confusion.4. Illusion of ValueOn paper, having international insurance sounds impressive. But in practice, when it requires financial resources that employees can’t easily provide, it becomes an empty promise. Employees may technically have coverage, but it's of little use when they can’t afford to access care in the first place.ConclusionOyster should reevaluate its health insurance offerings in regions like Colombia. By partnering with local providers or offering prepaid medical plans aligned with regional standards, the company could offer a benefit that employees can genuinely use and appreciate. Without such adjustments, what’s meant to be a perk becomes a burden.
Alejandro Gomez
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Completely incompetent
As an EOR they have got to be the worst there is. I was employed by them for almost a year and from the first day it became apparent they had absolutely no idea about local labour law and cared little about complying with it. An error after an error, mistakes with my contract, mistakes when my salary was being updated, violations with my vacation time... They literally had nobody on staff who understands my local law.To top all of this off I just went through a severance with them. They assigned me some dweeb who (sort of) knew how to say hello in my language and that was the extent of his competence. A week of back and forth, letters from my lawyer, me trying to explain how things here are supposed to work and nothing. Nada. It's like they're determined to take their own company out of business in my country. If you're looking to engage an EOR as a business, don't go for them. They are going to cost you more money in legal settlements than you can anticipate. If you're an employee being offered to sign with them as an EOR, run. Seriously. They are the worst.Oh and another thing. They have a bunch of "verified" 5 star reviews here, all from reviewers that have no other reviews whatsoever. These are obviously fake. The funny thing is that one of the things I had to do for the company they employed me for was to get "verified" reviews on Trustpilot to improve their score.
BK
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First time working for oyster and they…
First time working for oyster and they are great setting everything up for me. Dana is great.
KHALIL RAHMAN
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They lied to us in a meeting about…
They lied to us in a meeting about supporting credit card payments to get us to sign up. When I signed up, I realized that what they told us was not true. I had to email them back and ask where is the option for credit card payments, they told me that OysterHR supports only Direct Debit or Wire transfer payments. We had to drop them as our EOR because they did not seem trustworthy enough after false information they provided initially.
Ana B
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Good service, quick payouts
Its my first experience with oyster as my payroll provider and its great. Thank you
Faisal
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Your customer service/support
Your customer service/support
Shady
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I like that Oyster is super responsive…
I like that Oyster is super responsive to my emails and queries. I usually get a reply in a day or 24 hours at the latest.So far interactions with them have been very professional and friendly
Benjamin
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Corporate processes
Many times, corporate processes are quite slow.
Maple
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Cite this page
According to TrustPlane, Oyster has a 3.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-oysterhr-com