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PlushCare Virtual Healthcare: online doctor

3.450 reviews
Last reviewed: Mar 5, 2026

Do you agree with PlushCare Virtual Healthcare: online doctor's TrustScore? Voice your opinion today and hear what 2,608 customers have already said.

www.plushcare.comMember since Mar 2026

PlushCare Virtual Healthcare: online doctor is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed March 5, 2026.

Customer Reviews

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An organic search of "online doctors…

An organic search of "online doctors who accept Medicare" had PlushCare as the top result. I set an appointment, and the doctor never showed up. While getting a refund, I was told my initial charges were so high because they do not accept Medicare. What a joke!!!!!!! Avoid these frauds.

Barry Terranova
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I tried to schedule my appointment for…

I tried to schedule my appointment for 3/28/26, and it scheduled me for noon today. I canceled the appointment within 5 minutes and was told I’d be charged $75.00 for a late cancellation. I don’t think that’s fair.

Cathy Topping
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Doctor was fantastic

Doctor was fantastic. Service was flawless. Was in US from UK and needed a doctor. Worked great.

Thomas Benyon
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Solomon was great

Solomon was extremely helpful and contacted me quickly and answered all my questions.

Diane
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great customer representative

great customer representative

Victor
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Carmen from the care team took good…

Carmen from the care team took good care of me, excellent customer service.

Judith Powell
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PlushCare is a great alternative

After treating myself with other the counter medications with no relief for a few days, and my doctor's office closed on Saturday and I was sick (head full of congestion, coughing, and non stop drainage) Energy level was vey low and sleep was almost impossible. My wife went to the Walgreens Clinic online and booked a video visit thru PlushCare. They took my insurance and I had a small co-pay. Dr. Ragland was easy to talk to, he understood my symptoms and called in an antibiotic. When your sick and don't have the energy to go to the doctors, this is your best option.

Mary Holloway
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Great doctor BUT PATHETIC CUSTOMER…

Great doctor BUT PATHETIC CUSTOMER SERVICE.

Rahul
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Amanda B gave me great customer…

Amanda B gave me great customer service. When no one else was able to help after 4 phone calls and some common sense. She got it done. Thanks!!

gearold white
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Absolutely awful experience

Absolutely awful experience. Do not use this company! Direct violations of the federal CURES act refusing to release lab results in a timely fashion. No followup. Do not recommend.

Kara Beasley
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Solomon from the referral team went…

Solomon from the referral team went above and beyond to try and help, appreciate being able to talk to a person who cares!

Spike Lynch
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Excellent experience

They responded quick.! Appointment set the same day. Dr David Reyes was awesome.! Highly recommended if you need help.

Cosme Padilla
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Unauthorized charge for lab work when I…

Unauthorized charge for lab work when I have my own insurance and had the labs done at Quest. 1 doctor I have been seeing is late in a regular basis. Last time 1 hr and 30 min late. Saw another Dr regarding lab results. This woman had the worst bedside manner I have ever experienced. I could have just had a conversation with my self.

S Nagy
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Very bad service to medical…

Very bad service to medical providers.just took my money to said nothing

maria bermudez
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Doctor was extremely helpful in…

Doctor was extremely helpful in prescribing the exact medication I needed to regain my health. No nonsense. No games. Very grateful.

Donna Derhsm
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A mockery type of firm

A mockery type of firm. Doctor Quang Huynh stated one thing then when asked to provide further explanations, backed up and pushed to see another doctor. I will never use their service.

Levitchi
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Fraudulent company

Fraudulent company. Falsely charged me nearly $40 for a cancelled visit and "free" trial.1/5. Had to dispute transactions. Do not use.

Anonymous
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I GIVE PLUSHCARE A BIG ZERO

Everything went wrong.First the doctor did not show up to my available opened window and said that I did not come to the appointment. So they rebooked me for a later time. This time I had to switch browsers to match the doctors. I did. I finally saw the doctor at the alloted time and he quickly told me he could not really see me because he was in a different state!!!Are you kidding me??? I give Plushcare a BIG ZERO!

Sylvia
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No Problem

There are available appointments and doctors anytime I need them. Convenient appointment times for me and not the doctor.

John Gladness
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Carmen was great.

Carmen was great.

Daniel
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Cite this page

According to TrustPlane, PlushCare Virtual Healthcare: online doctor has a 3.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-plushcare-com