My Experience was fun and memorable
My Experience was fun and memorable! I thoroughly enjoyed the process and felt comfortable getting set up and feel ready to hit the road!
Ryan Mckovich
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S
Specialized Bicycle Components
3.060 reviews
Last reviewed: Feb 27, 2026www.specialized.comMember since Feb 2026
Specialized Bicycle Components is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
My research indicates the Turbo Creo 2…
My research indicates the Turbo Creo 2 is an excellent and reliable e bike for Gravel. So far the quality and ride doesn’t disappoint me. In addition, I am receiving suben service from Sticky Bottle.
Mikey
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Specialized was great, Fedex, not so much
Specialized was great, shipping, well that was left to be desired. Not typical Fedex or at least in my recent past dealings w/them. Take of work in anticipation of delivery as signature was required. No worries. Delivery window came and went, 8;30 pm rolls around without a word. Wake the next morning, delivery updated to 10:30-12:40, nothing. 4:30 it shows up. Box tattered, crushed on one end, I make the driver wait for me to inspect the contents. After 10 minutes he was getting annoyed, too bad I said, deal with it. fortunately all was ok. But yeah, shitty service and total lack of communication on Fedex's behalf. Bike is fantastic, better than I anticipated.
neil
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Love Specialized
Love Specialized! I had a really good experience buying from Specialized. My items came quickly and ready to go. I can't wait to go out and ride now!
RKM
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First order 100% Awesome
I just purchased a new Turbo Vado. I used my welcome discount to upgrade the pedals and get some new gloves. Ordering process was easy and items arrived 3 days earlier than expected. Awesome quality items packed well arrived early. What more can you ask!! Thanks.
James Baker
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When you get a Specialized…you don’t want anything else
I recently purchased the Specialized Turbo Levo Pro (Gen 4) and absolutely love it. The buying experience was simple and fun, with the store making the whole process smooth and enjoyable.The bike itself is incredible — the power makes uphill climbs feel effortless while still delivering a true mountain bike experience. It has completely changed how much fun I have on the trails.The Specialized app is easy to use and makes customising the bike straightforward. I also appreciate the helpful email communication from the company, including instructional videos and software update notifications to ensure the bike performs at its best. The ability to link with apps like Strava is another great bonus.I couldn’t be happier with this bike and would highly recommend it to anyone considering an e-MTB.
Sarah Rosier
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The guys at ski base in Fernie 11/10
The guys at ski base in Fernie BC are amazing I haven’t had a bike since I was 15 a good 10+ years ago they got me set up and the stuff I needed, swapped the tires to tubeless while I was standing there super efficient and friendly
Shawn Slasor
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sweet trail bike
this is a sweet trail bike. it climbs great. it descends great. it is very effecient.
Josh Thornes
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Ordered an S-Works Turbo Levo 4 from…
Ordered an S-Works Turbo Levo 4 from Specialized.com on Wednesday and bike was delivered and assembled by Saturday at my LBS Newbury Park Bikes. Picked up on Sunday. Flawless experience. Thank you
Steven Capuano
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Great team at Specialized Los Gatos
Great team at Specialized Los Gatos! Everything done with quality, efficiency, courtesy.
Brent Knudsen
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Planet Cycles in Brisbane Australia is awesome
Planet Cycles in Brisbane Australia is an awesome store. The assistant manager and staff are excellent in service and knowledge. It’s your one stop shop for all Specialized products and the best in other brands for all cyclists needs.
Simone Lea
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Superior products across the board
Superior products across the board. When I have had questions about an order, customer service has been so quick and helpful. I really have only positives to say.
Julie Emmerman
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Handlebar
The right component for my bike.
LDF
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Torch 2.0 road shoes
Great pricing and fast shipping for the product I ordered.
Stuart Gonzalez
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Excellent quality product
Excellent quality product, fast shipping
Marek
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Upgrade is absolutley beneficial
Upgrade is absolutley beneficial. More power at top end and gives the Amflow a run for its money!
Tim Lenten
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There was a known issue
There was a known issue. If someone spends 14k+ on a bike and there is a known issue - the company should reach out and let all the buyers know. It's not a 500 bike.
Rebecca
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Excellent Experience
I made the frame purchase with the warranty proceeds from a very well known competitor of Specialized. I can compare the process of purchasing the SL-8 from Specialized to the purchase ordeal of buying from the competitor as night and day. The Tarmac frame arrived in just a few short days, well packed with all the ancillary hardware and components that were supposed to be there. The competitor’s shipment got stuck in some kind of FedEx input loop that the shipping and receiving department of the manufacturer couldn’t seem to straighten out. It took perhaps a week before I finally received the bicycle and it was delivered to a FedEx store location and not my home address. At any rate, I would not hesitate for a second if you have your eye on a Specialized/S-Works product. They are easy to reach, receptive when needed, know all the answers to technical questions and will offer support from your local brick and mortar authorized Specialized bike shop if the need arises. Great experience and outstanding product!
Michael Regan
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If you want the best
If you want the best, trust Specialized. Their bikes are solid and perform over the miles and years. I also like their helmets and shoes better than other brandsI have tried for comfort and fit.
customer
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Easy to do business with
Easy to do business with. Research, info/specs, payment and purchase history were all easy to do. The delivery time was also reasonable.
R Alva
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Cite this page
According to TrustPlane, Specialized Bicycle Components has a 3.0/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-specialized-com