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Steam

2.860 reviews
Last reviewed: Aug 26, 2022
www.steam.comMember since Feb 2026

Steam is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 2.8 out of 5 stars. Last reviewed August 26, 2022.

Customer Reviews

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60 reviews

Keeps asking for i m no robot for such…

Keeps asking for i m no robot for such a big streaming site it works fuckt up

steen BED
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Bad refund policy

I bought american truck simulator and no problems until 2 years later it started having problems I wanted refund they refused I felt I got ripped offI will no longer trust buying from them anymore.

John Cuozzo
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Great.

So far, so good.

Latte
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Love it.

Love it.It's Great!

Greg S
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My friend got he’s account hacked

My friend got he’s account hacked. With it he lost all he’s csgo skins worth around 1000 euro. He also lost almost all he’s games and money on he’s steam.We both contacted steam for help but they won’t do anything at all even tho we can prove everything. They don’t care about the people that use money and they help the hackers. Never have I seen a company with a more worse support. Don’t ever use steam

Malte Højmark Andersen
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Support is crap and the game is rigged

Support is crap and the game is rigged. you need to spend for accuracy and match macking is just whatever. Suspicious players are keept because for valve it is normal for someone to experience with cheats. and it gives you a pol of players to fixed against people who are eihter unnapy with the anti rat system or just people who havent spent for a while . the priority is set to normal uless you change that ...pathetic. new players and grievers are match with you so you can get team flashed blocked deadd by some tart kid there with two three friend harrassing others and eventually kicking the player not happy to be they sand bag. than valve dim you toxic and will put you in that pol anyway...like they wouldnt have. ultimately valve isnt doing the job they claim on doing and justt think of frustrated people spending, hoping it will happen everyday. It s is un ethical to leave this people in charge of a platform used by children

R-F
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Never had any issues with steam

Never had any issues with steam, not sure what everyone is on about.Always happy to load up my games, sit back and relax!

Gary Clark
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I cannot download at full speed

I cannot download at full speed. I tried to clean the memory tried to reset internet connetion etc. On other platforms it goes almost full speed on steam it goes 1/10 of my download speed...

Michał Mahac
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Worst of the worst!

Worst of the worst!! Don’t ever buy a steam gift card. They charge you to talk with support. Never again for me!

Dennis Baker
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Do not buy games from Steam

Do not buy games from Steam! Once they lock you out for further verification, you can never, ever regain access. You will lose access to all the games you've bought and help support will lead you in vicious circles! donnyl777 steam ID.

Donald Littleton
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i cant seem to login my account even...

i cant seem to login my account even tho i used the same unchanged password

The Modelmaker
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Pretty good customer service and I like…

Pretty good customer service and I like the fact that games are on sale all the time.

Leo Wong
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Thanks Steam for giving us opportunity…

Thanks Steam for giving us opportunity to have fun sometime when we are free

Rahul Singh
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Makes connecting with your friends and…

Makes connecting with your friends and playing online so much easier than what I found on the xbox. Occasional great specials too.

Angus
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No Costumer Care

if you lose (even for not you fault, forget your account, you loose it) costumer care dont exist

Faber Pesk
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Steam is essential for PC gamers

Steam is essentially the go to platform for PC gaming. Love it or hate it, Steam has a massive catalogue of games, an active community, frequent sales, an easy refund policy, site meta games and a workshop feature. There are so many positives that push Steam ahead of it's rivals, and whilst it has slipped a little with it's refusal to innovate, nothjing else compares to what Steam can offer.Every PC owner should have a Steam account.

EndeavourForever
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you don't own the games you buy- and at…

you don't own the games you buy- and at any time you could be impersonated and banned. I hate this type of game store- let us own our games and play them offline already. they will not refund you for any reason after 2 hours of gameplay input even if thats just on a loading screen.no just no.

Matthew Pope
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GAMBLING PROMOTING MONEYGRABBERS

they're making it VERY DIFFICULT TO DELETE OWN ACCOUNT, apparently with the goal of forcing players to remain customers and buy their sh**

Samuel Saro-Wiwa
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The captcha doesnt work

The captcha doenst work i bought a pc for nothing fix youre platform

Lieuwe
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PLS block russia

PLS block russia. OK service, but bad payment to creators.

jonas egbo
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According to TrustPlane, Steam has a 2.8/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-steam-com