Utterly poor service
I wanted an agreement for finance in relation to a divorce. The rep had no interest at all in outcomes, telling me I would not get that. In fact he only interest was her process and her rules - which she spent more than half the time telling me. Many rules are designed to give her control and ownership over that which is not hers - things like my information, which is mine to own and do as I please with. She did not like any questions relating to her rules, she failed to answer things “why can’t I take notes” (she said I could not) but simply referred back to “this is what you’ve signed up to” and something about “its confidential” - but its MY information, not hers! Sheer arrogance on her part. I got the impression this was so she could charge more, eg, summarise the notes. A complete and utter waste of time and money - zero point. Then she decided she would take the case, but offered some kind of certificate - at a cost. I will find a place less mercenary.