Paid $244 for oil change which usually…
Paid $244 for oil change which usually costs $99, Told them vehicle had 32,000 miles, he immediately tried to sell coolant flush,which he said is recommended at 40,000 miles?? We know they're too high, but she was planning on pulling trailer next day, and it needed to be changed. It's exhausting to have to listen to all the reasons they say you need extra crap, say "no" and they offer it cheaper. They obviously get points for extra unnecessary sales, which is so unethical. These young workers are being taught to swindle people, and try really hard with females, which is so sad.So I wanted to call & talk to the young man, like his mom should have, but you cannot get through. A robot asks what you want, yells, "I can't hear you!" Then gives you survey on the call center!! I tried "5" times, but didn't "take". Tried corporate number too, same result. I'd rather speak to a person to explain, but maybe they'll read this, and hopefully others will NOT send their wives/daughters there. This was Bryan, TX on Texas Ave
Clare Robertson
I called 5 times for a price quote on…
I called 5 times for a price quote on my car during business hours. Every time went to voice mail. 4 times left a voice mail with no return call. Punta Gorda location 941 787 2466. Update, after this post, Take 5 left me a message to call and this will "be made right". I called them-corporate? at 504 837 0670 on 2-23-26 at 11 am and was on hold for 7 mins. Then called again at 11:20 and was on hold for 10 mins.(they claim an oil change takes 5 mins lol) I hung up. They wont be allowed to waste my time again. Good job Take 5. Zero customer service.
joan mcclorey
They over charged me and when I…
They over charged me and when I complained threatened to call the police .they stood in front of my car so I could not leave..manager would not give me his name... Did not top of my fluids or ck my tires....I am a 70 years old and 95 lbs...this is how we treat our senior citizens?
Ava Lou Brown-Gravel
Was on vacation and needed oil change
Was on vacation and needed oil change, took my car in for oil change at take 5 in summerfield Florida. Employees very friendly.Drove my car a total of approximately 1000 miles after oil change back to Ohio. 2days after I returned home saw some oil on garage floor under my car. Took car to shop where I was told that oil filter had come loose and about a quart of oil leaked out. I called take 5 to tell them what happened. Lady that answered the phone apologized and said they would probably refund my money for the oil change and she would have someone call me. DM called me, showed no real concern for what happened. Told him it cost me $ 10.63 to get filter tightened up and added oil. He says ok and hangs up phone. No offer to reimburse me or anything. Called take 5 HQ told them about conversation with DM and they said they would have someone contact me. Week has gone by and no one has contacted me. Asking for reimbursement of $10.63 I thought was only fair being that if oil filter came off at anytime during my trip I would have been stranded somewhere between Florida and Ohio.
BJM
Take 5 denied my damage claim
Take 5 denied my damage claim. About 2 weeks ago at the Port Richey Florida location the hood on my truck was damaged by the car wash. Here is their ridiculous response and the response YOU will get when your car is damaged.This letter is to confirm that your recently reported damage claim at Take 5 Car Wash location #- has reached the Take 5 Corporate Claims department. Please know that we have completed a thorough investigation of the situation and reviewed all the evidence and/or documents related to your claim. At this time, we have determined this factual evidence does not support a claim of damage caused by the service at Take 5 Car Wash.The facts of this claim’s denial are as follows: After a thorough review, there was no evidence of any equipment malfunction or employee error at the time of your visit as our brushes and equipment were in a proper position and were all operating at proper speed and pressure. The damage being claimed is also not consistent with our wash equipment, and our brushes were checked for debris. We take all customers’ concerns seriously and conduct thorough investigations based on facts and evidence. The facts presented do not support the conclusion that Take 5 is at fault for the issues you are experiencing.
John Sullivan
SCAM
SCAM! Tried to cancel membership since October 2024! Still charging my accoount, filed several disputes with bank. Contact them by phone, email, left messages, no return to any request. I did find that they are affiliated with the DRIVEN BRANDS company and am filing a complaint with the state (Oklahoma) Attorney General and up.
cynthia wolf
Deondre had great customer service at…
Deondre had great customer service at the Livingston take 5. Car wash
John Webb
Do not use
My wife got a membership for her new car and the second time through it messed up both rear wheels. She made a claim and they denied, car only had 4000 miles on it now has 2 messed up wheels from this car wash. Horrible customer service.
Wes
I called gave them my name and model…
I called gave them my name and model of car and they quoted me a price for an oil change then I got there and the price was double what was quoted and I got nothing extra done just a oil change. I will not go back to them
Amy Witt Edwards
