Great glassware
Great glassware, carefully packed…shipped quickly. Great experience all around.
Tacoma
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Urban Bar US
4.450 reviews
Last reviewed: Feb 25, 2026Do you agree with Urban Bar US's TrustScore? Voice your opinion today and hear what 166 customers have already said.
www.urbanbar.usMember since Mar 2026
Urban Bar US is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
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50 reviews
Love our Nick & Nora glasses!
Love our Nick & Nora glasses! They showed up promptly and were well-packed.
Steve Nicholson
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Shipping is quick and if there is an…
Shipping is quick and if there is an issue, they respond immediately!! Thank you for having great products! Our bar guests love them!
Yuki Havern
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I received an order number US4328 and…
I received an order number US4328 and it came with a broken glass in it, because it obviously wasn't packed correctly. I took pictures when it was delivered and I discovered it was broken. I emailed them to you. I sent a second email after receiving no reply. I received no reply from my bank. This lack of communication was highly disappointing. I also asked about some products I were interested in that are only available in the UK, and that I would be willing to pay international shipping on a larger order. I received no communication on that either, I have already reached out to my bank about the broken glass on my order - and will be following up shortly.
Christopher Dubs
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I ordered couple of items together
I ordered couple of items together. They only send me one pair of all the items then I tried calling them or sending messages on their instagram then they responded after a month.
sanwar mal Khokhar
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Great pricing and quality
Great pricing and quality. Absolutely love the nick and nora glasses. Packing was excellent with no damage. Highly recommended
Mario Q.
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Customer service was exceptional
Customer service was exceptional
Adnan Dautovic
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These glasses are just beautiful!
These glasses are just beautiful!They will add glamour to any cocktail experience :)
Mary Abele-Austin
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Wrong sku shipped
Wrong sku shipped
SAMUEL Shapiro
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Good service
Delicate glasses were well packed
SO
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Top notch quality and service
Top notch quality and service! The Tiki tins are in my opinion the best ones on the market. The etching on the tins give you a little bit of grip, they’re light weight, incredibly durable. I’ve bought six sets of tins, the spoon, the strainers and the mixing tin. Incredible quality for the price
Nicholas Pukall
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It says that it is made of Japanese…
It says that it is made of Japanese steel but it is made in China which is not what I wanted.
Bill
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Excellent quality glassware
Excellent quality glassware. Very Happy.
BATHTUB REFINISHING AND FIBERGLASS EXPERT
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Great quality glass and shipping
Quality of the glasses I purchased was amazing. Shipping fast with great packaging. If I ever need to purchase more I will definitely order for Urban Bar again.
William Shih
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Event hough several of the glasses were…
Event hough several of the glasses were broken upon arrival the team there made it very easy fo me to get replacements and the delivery was fast for them.
Annjannett B
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We loved the glasses
We loved the glasses. The weight is perfect;they are not easy to knock over. The decorative element is nice without being overwhelming. They are great for cocktail night.
Cherie Thompson
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The website stock was incorrect
The website stock was incorrect. It took, and then cancelled half my order. The stock updated about a month after my order was placed. Your website needs to be kept up to date, and if you are going to cancel half an order, you BETTER contact the customer to see if they want the entire order cancelled or not, instead of just doing it.
mit
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Super high quality and beautiful…
Super high quality and beautiful glasses at a reasonable price. You can't beat them!
Kristin
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Nice stylish cocktail glasses, great price
I've bought several sets of glasses from them. Always fast shipping and they took care of a few defective glasses in the past.
Max
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Beautiful and high quality
The glasses that I received are beautiful and high quality. They packaged them well so they arrived safely and in good condition. The only downside is that on the website it said that the glass was dishwasher safe (and we used gentle cycle) and one of the glasses broke. So I would recommend to be extra careful when washing them.
JENNIFER
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According to TrustPlane, Urban Bar US has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-urbanbar-us