Godd cookware supplier
Good selection of cookware at decent prices. Prompt delivery.
Laura Fraser
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Williams Food Equip.
3.210 reviews
Last reviewed: Oct 10, 2025Do you agree with Williams Food Equip.'s TrustScore? Voice your opinion today and hear what 10 customers have already said.
www.williamsfoodequipment.comMember since Mar 2026
Williams Food Equip. is an online company. Based on 10 reviews on TrustPlane, it has an average rating of 3.2 out of 5 stars. Last reviewed October 10, 2025.
Customer Reviews
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10 reviews
No refund of rusted product
I just bought a Boston Shaker (a bar tending piece of equipment) for $70 from this company and it rusted in the sink before I even used it once. I contacted the company and they refuse to take it back because I left it in the sink. What do they think happens to bar tending tools? I will never shop there again. Beware what you buy from them!
Daisy Vas
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Great Canadian Supplier
I ordered 2 Le Creuset items. One was shipped promptly, the other required a special order from France. Williams Food Equipment was very clear in communicating expected timelines and both items arrived in reasonable times and in good condition.
William Dumontier
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Great Value at Fair Price
Williams Food has always the great selection of the world's top brands in kitchenware. I discovered this company in 2017, and since then always go to their online store when looking for items for my kitchen. Greatly appreciate their business!
I V
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Terrible customer service
It was my first time buying a kind of expensive cooking pan. I bought an All Clad stainless 10" pan from them on online. I received the pan and cooked it before checking any defects on the pan. I mean who would have checked it tho. Anyway on my day one using it I found a defect on the pan near the handle which you can clearly tell there is a ding on it. I mailed their customer service and got a mail back saying basically backing themself up from refunding which I wasn't asking and address me to talk to All clad's warranty program. I would never recommend buying anything from them. Cheers
Chippy
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I have purchased most of my le creuset…
I have purchased most of my le creuset from them and have found them pleasant and reliable.
Annie
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Brown Betty tea pots
Ordered 2 Brown Betty tea pots. The price was great and free shipping as over $100. BUT package arrived and the spouts were "through" their boxes (wow) and clear masking tape STUCK to the teapots. One is a gift so a huge inconvenience. Shipping dept. needs work ;-]Chef CAter
Trust2124
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chip on received kettle
Long story short I got the kettle from Williams manufactured by le creuset with a defect - paint chip. They decided this is not manufacturer's defect. Of course chip could happen anywhere before reaching me. And I know I did not hit the kettle.When i called the seller Williams Food - they would exchange if kettle was not used. Otherwise, Le creuset would have to cover under manufacturer's warranty which they denied.So no one wants to take responsibility and ultimately customer is on the hook.So welcome to Costco 😊 . They would not be cheap about chip.
Eugene Kulinek
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Ordered a 20qt stand mixer on Oct 30th… Stay clear of Williams
Ordered a 20qt stand mixer on Oct 30th they say free shipping. On checkout to pay it said free shipping.I emailed them after no tracking number no reply in three days. So I called on day five. To my surprise it was not shipped. The guy said I will call you back in a half hour well over a hour. Said I will cancel your order because it is going to cost him $160.00 extra shipping. So look else where if you want free shipping in Western Canada. So I have purchase a better mixer and less money free shipping from Lowe's and great customer service. Williams get your act together.Rob M.
Rob
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Good company
I have ordered knives and other equipment from them for several years. I've never had a problem, quick shipping and the order is right every time.
Chris
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According to TrustPlane, Williams Food Equip. has a 3.2/5 rating based on 10 verified reviews as of April 2026. Source: trustplane.app/company/www-williamsfoodequipment-com