Dirtbags
Dirtbags. My order arrived broken with the contents f the open jar leaking all over and through the box. A disgusting, gooey mess. I emailed that same day with my order number, contact info and photos showing the damaged box and opened product, also showing how it was not wrapped for protection. I called and left voicemail. I used the online Contact Us form. Never received any reply, over two months later. This is how Zamouri Spices gets around issuing refunds for broken items — they simply refuse to acknowledge any contact. In the end, my credit card company refunded me directly after they saw the photos.
Alexandra C
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