Easy
It’s easy. Thankfully.
Buck Mower
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3StepDivorce™
2.350 reviews
Last reviewed: Feb 21, 2026Do you agree with 3StepDivorce™'s TrustScore? Voice your opinion today and hear what 2,246 customers have already said.
3stepdivorce.comMember since Mar 2026
3StepDivorce™ is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.3 out of 5 stars. Last reviewed February 21, 2026.
Customer Reviews
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50 reviews
This site charges you for paperwork you…
This site charges you for paperwork you can get free at the courthouse. Then you have your still pay a filing fee at the courthouse to file. I searched online divorce so I was led to believe that for the money they were going to help me file the divorce, but no. I got taken for $299 and still have to pay $200 to file papers. This site did nothing but take advantage of me.
MW
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2 years Later and Nothing… SCAM!!!
2 years Later and NothingYour email states that "prolonged inactivity and the failure to return the necessary documents" led to the administrative closure. However, I have maintained consistent and proactive communication with your office regarding the status of the packet and my case. My email records will confirm that I initiated contact on September 22, 2025, which was only twelve days after the estimated dispatch of your 30-day warning notice, to inquire about the packet's status and my case.Furthermore, I followed up with additional communications on October 6, 2025, and October 7, 2025. During these exchanges, I specifically requested that a new packet be sent out, demonstrating my commitment to moving the process forward and addressing any delays. My final outreach was on October 15, 2025, the very day your office indicates the return tracking label was first scanned and the packet was received.Despite these repeated attempts to obtain clarification and resolution from your team, I did not receive a substantive response or guidance until your email today. This suggests that the "inactivity" causing the processing issues was not on my part, but rather a lack of responsive communication from your company in addressing my legitimate inquiries and proactive requests.Given this verifiable history of my engagement and your company's lack of response to my communications, I find the administrative closure of my case due to "inactivity" to be entirely unjustified and unacceptable. The claim of no prior communication from the respondent regarding the packet's whereabouts does not negate my active efforts to communicate with your firm.I therefore request an immediate and thorough review of my case, taking into account the documented email threads proving my consistent efforts to inquire about and resolve the packet situation. I expect a resolution that reverses this arbitrary closure and allows my case to proceed.Please provide me with the direct contact information for a supervisor or higher authority within your organization whom I can speak with to escalate this matter further.In email threads between the company it states she received her new packet Aug 14th, on Sep 10th, i was sent a 30 day inactive email which is already wrong. Then i don't hear from the company again after returning an email until 15 days later. Then now another 16 days later saying my case is closed when i waited over a month for a response.?.
Rahkeem Turner
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Good
This allowed me to get this chapter of my closed without breaking the bank.
Kyla Wilson
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Absolutely NO customer service forms…
Absolutely NO customer service forms don't print with information that you input.Don't waste your money
Mark Jones
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At least the paper work is done!
At least the paper work is done!
Richard Mortensen
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Please cancel this.
Please cancel this.
Dianne Fitzgibbon
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So Far So Good
So far it seems very easy to use - I will know more when I try to file the papers.
Richard Wysocki
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I filed in 2023, Divorce Finalized in 2025
I used this service to help myself and my ex-husband get a quick and easy divorce. There was no money, no property and no children between us. The only thing of value we shared was a van, which I signed over to him before even filing for a divorce.3StepDivorce was good in the start. I could call them and speak to a live person. When I'd email, they'd respond within one working day. I get not answering an email on Friday at 6 pm.3StepDivorce would answer my questions, and I'd put them on the forms (you do not need to check this box, you can use this date, etc), the courts sent the forms back saying this was wrong and that was wrong.This procress took so long. I understand an uncontested divorce does not get the same urgen treatment as one with children, or a lot of money being fought over. But because of their poor advice, the courts weren't able to process our forms in a timely manner.3StepDivorce sent my ex-husband and myself packets to fill out and return. We both did in a timely manner for each one. But one day, the courts said they couldn't process my forms because a form was missing on my end. I have a copy of my ex-husband's form and that was it for that form.Lucky for me, a kind man at the family courthouse gave me that form free of charge stating I should have been sent this form. But even he said "I hope you haven't paid those people yet."The only good thing 3StepDivorce did was lengthen the process so much, that a lady at the family courthouse gave me an Expeditated Judgement form, I filled it out, my ex and I signed and as of the 3rd of this month, we're officially divorced. I filed in 2023.I went to their Facebook page to see if anyone else out there had any issues with 3StepDivorce, or was it just me? People are demanding refunds. I don't think I can get one nor can those other people.Why?This is a scam.I'm not saying a lawyer is cheaper, but at the point of 3StepDivorce, they might just be.
Ruth
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DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.I have never in my life left a review until now. I am in my mid-twenties and needed help with getting divorced as I had no clue what I was doing. It was uncontested, my ex was great and we agreed on everything. I wanted this to be done as quickly as possible, so I chose this company based on their promises of quickness and ease. In the beginning, it was fine. I answered all the questions and followed the instructions of every packet they sent to a T. Then, their company went radio silent for two whole months. There is NO phone number to call, only email, and after this odd hiatus my ex and I received emails that they "encountered unexpected circumstances that slowed our usual response time". Our forms kept getting rejected (four times in total) and every time I notified them of a rejection, they had to mail me a prepaid envelope so I could mail THEM the rejected paperwork. This happened four times. Every time they resubmitted it, it was rejected. This, in addition to the two-month hiatus, longed-out our divorce by five months. I finally took matters into my own hands and had to drive down to the courthouse (2 hours away) at opening and speak with a Family Law Facilitator to help figure out the problem with the packets. Turns out, the Marital Settlement Agreement was missing vital pieces of information, a form that 3StepDivorce filled out. This whole time, they were the problem. After many months of hassle, tears, frustration, not being able to get ahold of anyone, I figured it out and got divorced on my own. They were helpful with the inital forms, however they did NOT follow through on their money-back guarantee. It took me 18 months to get divorced. I would NEVER recommend this company. I want my money back and an explanation for all this. DO NOT USE THEM. Spend your hard earned money elsewhere.Update 2/18/25: In response to your reply here to me, 3stepdivorce, I emailed you ten days ago and am still waiting for a response. Reply to my email, not Trust Pilot. You denied my request for a refund & I have sent you screenshots of our correspondence proving our packets were rejected.
A. Long
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I wanted a no fault divorce NOT A…
I wanted a no fault divorce NOT A dissolution. He will be and ass and not show up for hearing . He is not going to show it's to far for him to travel Thru don't give you a choice of dissolution or no fault divorce NOT HAPPY
Sandra Rhine
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Good forms great instructions
Good forms great instructions
Gary Hitchcock
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Refund due to False Advertising
I purchased 3 Step Divorce in July 2023. It took me some time to get my spouse on board with reviewing the documents. Early 2024, I got an email from 3 Step Divorce saying they were going to shut my account down due to inactivity. However, their website says I have as much time as I need to complete the paperwork. There is no time limit listed on the website. I have tried to contact them numerous times as my account has been locked out. They have not responded. I have filed a complaint with the Better Business Bureau. It’s very suspect that their 888 number is only a recording that instructs you to send an email to them. No one actually answers the phone. I want a refund. This is a terrible company with poor customer service. They are a scam in my opinion.
Linda Stewart
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Peace of Mind
The ease of producing the necessary documents to settle a divorce. As situations arise and become stressful, your website reduces the tension and allows people to progress with completing the process.
Happy Customer
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Tried signing in to continue on with my…
Tried signing in to continue on with my packet and the website is unavailable??? I've already paid all of the payments and now can't do anything...tell me this is a glitch. thanks
Jenny
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My divorce was filed and opened with…
My divorce was filed and opened with the courts in October 2023. It has yet to be completed. It’s a simple divorce. We don’t have kids. We don’t have assets to fight over. Very simple divorce. Should be the simplest 3 Step Divorce has ever seen. This company does not have a phone number that works. When we first started this process, they did have a number we could call to get updates. Now all we can do is email them and 95% of the time, they do not respond. This has been the worst experience ever for something that should be so simple. I would NEVER recommend this company ever. If anyone knows of a place I can make a formal complaint, please let me know!
Meagan
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These people are a rip off I paid the…
These people are a rip off I paid the 74$ fee. The password they gave me never worked so I could never log on, then I sent an email to tech support the never answered, then I tried to calling the number it says no longer in service. Do not use this service they will scam you
AE
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Fraudulent service.
Fraudulent service.$3000 later and they have not filed my case.
James G
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Fraudulent Company! Beware!!!
First off I’m still legally married, second started my uncontested divorce in June 2023, paid extra to have them file for me. Also sent them my filing fees for the court. Case was never filed. My account was deleted April 2024 found this out after contacting them via email and by the way that’s the only way you can contact this company. Last email they sent me was Aug 2024 “we are still waiting on our filing team on what happened to your case”. Thank goodness I have copies of all my paper work and how I paid. I am out of the “30 day refund” because they didn’t send me my divorce paper until Sept 2023 by the way. So I’m out over $700, still legally married, and can’t contact anyone about this issue. NEVER USE THIS COMPANY. Just hire the lawyer! Now I have to go to my bank to see if I can file fraudulent charges against them to get my money back, so I can now hire a lawyer to get a divorce.
Carolyn Carlson
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It difficult to reach staff for…
It difficult to reach staff for guidance so I can move forward with my divorce. Very stressful. The worse experience I ever had and I will never recommend or work with them again. Requesting a full refund do to the lack of assistance received.
JAMIE BROWN
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According to TrustPlane, 3StepDivorce™ has a 2.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/3stepdivorce-com