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Admiral Insurance Group

1.25 reviews
Last reviewed: Mar 1, 2026

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admiralins.comMember since Mar 2026

Admiral Insurance Group is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 1.2 out of 5 stars. Last reviewed March 1, 2026.

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TRAVEL INSURANCE with Admiral

TRAVEL INSURANCE with Admiral Have you had this experience ?I am in the middle of my first ever travel insurance claimI booked a months holiday but fell very ill en route I had to drive 700 miles home a very difficult drive homeI was so ill and nearly called 111 for the first 3 nights my temperature was so high, outside it rained and rained.I have every detail and reciept to back my claim. I was far to unwell to go to the doctors in those first 3 days and did not want to pass this on to others. But now my claim is in DOUBT whether they can help me. I did go to the doctors I was still so unwell when I got my doctor appointment she gave me antibiotics .. I am told I should have gone to the doctors to validate my claim as the illness was happening.. But the doctors say if you have flu stay away use paracetamol .. and I don't have a wife to go and help me. you just want to survive and get well. I felt I was insured I filled every form perfectly I will keep you posted as to the outcome of thisI am astonished by this ,, But lets wait and see Update 09/03/26 They are making me work so so hard and can you believe that because I did not catalogue with the doctors while i was in brd so gravely ill Its all in doubt They now want 2 years medical records so that is £75 i have spent on Doctors recordsI see Admiral are not looking at Trust PilotI understand that of course But I am worried by the obstacles I already have every question answered with all proofs of payment

norman Durham
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can’t get a simple direct debit right…

can’t get a simple direct debit right and charge you extra for their mistake. Response took weeks - conveniently over the renewal date and cool off period to leave

amy gladders
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As a holder of Admirals multi cover…

As a holder of Admirals multi cover insurance policy for the last 2 years, I was disappointed to receive a quote which was 37% higher than last year. No claims other than windscreen, which apparently doesn’t impact price. I was informed there was a technical error in generating a standard renewal so following several long phone calls was put through to new business. I was hopeful but instead of a reduction in cost, it increased even further for the same cover as I had last year. I went with Admiral as they seemed to offer value for money now however I feel as if I’m being fleeced and will go elsewhere. I would previously have recommended them but absolutely not now.

Mrs Margaret Lowe
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claim for storm damage…

put in a claim for storm damage feb.2022 they sent an assesso. Heard nothing for 8 months,contacted Admiral on several occasions,got apologies and excuses i.e e mails stuck in "pending"and not sent.Ieventually looked in my file to find the claim had been closed due to wear and tear (during 3 of the worst storms in recent history}?never use them again nor will anybody i know.

Trevor Staniforth
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Hello I used Admiral van insurance for…

Hello I used Admiral van insurance for my small business. I had a accident on 28th July 2020 when a HGV ran into the back of the van on a roundabout. I had to pay my £500 excess and lost 2 days pay as a result of lost work due to taking the van in for repairs. Witch I still have not received back yet over 2 ago I used there recommend repairer I was unhappy with the work. So it had to go back to the spray body shop to make it good. After I took the vw caddy home it rained overnight. I noticed it was raining in over the sliding door. They payed me compensation to put the work right. to have another garage. off my choice . But over time I noticed that the tyres were bored uneven wear. Due to something being out of line or in twist. I contacted Admiral insurance again to tell them about the problem and they said that it was a maintenance problem not the fact that the van had been hit by a large HGV. Pulling a large trailer.that was causing the uneven wearing on the tyres. And then they told me my insurance was going up by over £700 pounds due to no fault of my own.I found the experience of being with Admiral. Very stressful and would not recommend them. Kind regards Martin Jackson neat right joinery limited

customer m Jackson
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According to TrustPlane, Admiral Insurance Group has a 1.2/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/admiralins-com