Horrible company!
Horrible company!
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American European is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed August 23, 2024.
Horrible company!
A policyholder of this company Tboned my car and totaled it on 4/16/2023 I hired a lawyer since a person was also injured in this accident. They have not replied to any of my lawyer’s attempts to contact we have been waiting on a so called agents for going weeks now. This is unacceptable!! This company should be shutdown and this situation of waiting on an agent that u can’t call and talk to u have to wait on a reply horrible. Don’t get insurance from this people! And pray you don’t get hit by one of there policyholders it will ruin your life waiting on compensation!
What's crazy about this company is that they require people to do a specific job and expect a different result. Also, aside from working with a very stressful environment, you are forced to do certain task that are supposed to be handled by three or more different people because they are always understaffed. Employees are severely underpaid and management never gives the compensation a second thought.
I contacted them to get insurance for my car. I was taken through their process and was assured that I would be getting my insurance. I waited and after sometime I made follow ups which were ignored. When someone finally got back to me, I was told that my insurance issue was still under process. I was already done waiting and decided to look for an alternative company.
According to TrustPlane, American European has a 1.0/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/aeiginsurance-com