Terrible customer service and communication
Insurance premium increased $5000 (from $1200) and we did not receive a single phone call, nor email about the price increase. We were shocked to receive the bill. They DO NOT work for you at all. Stay far, far away.
Kara
Just moved here from put of state and…
Just moved here from put of state and Sal made this entire process a quick and easy transition.
Brian Landers
Insurance Agents that are knowledgeable…
Insurance Agents that are knowledgeable on its industry and respond promptly.
JAKeeley
Nationwide was not on my side!
Good morning corporate manager, I am so disappointed with how nationwide handled my case #488710-GP. your inspector (Seek Now) suggeted my property at 449 Mountain Lake Dr roof to replaced, but your adjustor paid me for the front side of the roof only. Two different construction companies advised me to replace the whole roof due to signs of hail damage allowing squirrels to find ways to get inside the attic. The first construction company said that the whole roof must be replaced and refused to do the work of the front roof only as Nationwide suggested, so when I heard the same thing from the second construction company, I called the case adjustor and left him a message about that saying the company would be starting to do the job of replacing the whole roof the next day. at the end, Nationwide paid me only for the front side of the roof. I seek someone please, higher in position than Mr. Colhan (my case adjustor boss) to review my case to see if it was handled right or not, and please contact me because I am so very disappointed with Nationwide, the company I was insured with for decades and trust, but when I needed help, I was not helped as I expected. Mr. Colhan left me a message one time saying Nationwide is on my side, but in reality, I feel No, Nationwide was not on my side. Now, Please contact me because I don't really want to leave Nationwide and end the good relationship, and let my anger controls me. Thank you so very much. Thank you!
Boctour
I love this company they trear me like…Family
I love this company they treat me like fsmily i have been with company over 20 years. They are the best.
sholonda Lloyd
Great great great
Great great great
Eric Okamoto
Very Helpful
Insurance inadverently lapsed. Sal was very knowlegeable and very helpful. Would definitely recommend him as well as All About Insurance
Peter Miller
Sal helped us update our policy and…
Sal helped us update our policy and made it a priority. He was very professional and had our best interest in mind. We are happy with the outcome!
Deanna Holden
All About Insurance has been a…
All About Insurance has been a lifesaver. After my homeowners insurance went up astronomically at renewal time, I called All About Insurance, and they were able to help me find a new insurance company with much better rates. It only took a couple of days and we were set. Excellent communication! Highly recommend. Five stars all the way.
Shannon Proctor
Agent doesn't call back or reply to your emails
The Agent doesn't even respond after multiple emails. Please be careful when you signup with this company.
Srini Vudu
Amanda McKinney was super helpful and…
Amanda McKinney was super helpful and seemed glad to help with adding and removing a vehicle from my policy.
Tim
When I first moved to North Carolina…
When I first moved to North Carolina from Indiana, I was a single mom with two little girls and I knew no one. I was lucky to find Sal and now 10 years later, he's still my insurance agent and makes things so simple for me! I just told him the other day how grateful I was to have found him and then realized a better place for me to say this is in a review!
Tammy Gagliano
Carmelina has was very patient with me…
Carmelina has was very patient with me with all the many questions that I had. She was also very prompt in her responses
Braddock Sessoms
Amanda is Great! Amanda answered the phone promptly
Amanda answered the phone promptly - listened - then solved my request. She could not have been any better!
Robert White
Amanda has been great!
Amanda has been great!
Kristin Matthews
U guys r awesome
U guys r awesome
Lamont Conyers
Carmelina was extremely helpful and was…
Carmelina was extremely helpful and was very kind. Will definitely consider All About Insurance for any future insurance needs!
Briana
MS.Melissa Gonzalez is a keeper in my…
MS.Melissa Gonzalez is a keeper in my view. She's a very professional person. Who answered all my concerns very clearly.. she made me feel at ease when purchasing my auto insurance.she is very knowledgeable and I'm very happy with the services I received. I'll definitely recommend her to all my family and friends.and this particular branch on Guess rd. is going places because of everyone there. But especially Ms Gonzalez.thank you again.
Josh Soto
Grateful Client
I have been a client of AAI for many years. When I opened up my first policy the agency was called Whitehurst and my agent was Mrs. Deborah Richardson and although that was almost 30 years ago the same excellent customer service and attention to detail remain the same. Ms. Nikki Smith has been extremely helpful and I appreciate her professionalism and how knowledgeable she is in regards to the policy options that I am eligible for. I look forward to continuing my relationship with AAI.
Rondald O'Neal Jr