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Altostravel

4.350 reviews
Last reviewed: Feb 17, 2026

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altostravel.comMember since Mar 2026

Altostravel is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 17, 2026.

Customer Reviews

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Excellent services con el señor Jose…

Excellent services con el señor Jose perez

Alondra Ramirez cruz
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Isaac did a great job

Isaac did a great job helping me get the best flight!

Landon Ferneau
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Smooth transition

Smooth transition

Alex Lebron
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Got me where I was going

Got me where I was going, when I needed to get there. Was a last minute trip, so I am very greatful that they were able to get me the flight I needed. They helped me maneuver the obstacles that I faced.

Shannon T
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Froud

Altos travel booked airline tickets for my wife and I through Delta Airlines. My wife and I arrived at the airport only to find hour tickets were fraudulent and had been flagged and cancelled. Delta airline refused to give refund. Thay said the money I gave Altos travel to pay them was fraudulent use, there for thay would not ish refund my money. I have been advised by Delta to let credit card company handle it. Meanwhile my wife and I have had hour retirement vacation in Hawaii ruined thanks to Altos travel.

Darron Andreason
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Very poorly done very unorganized and…

Very poorly done very unorganized and didn’t get what I wanted.Was not listening to what the customer was asking for.

Maria Cota
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Great group of customer representatives!

Ana was so very patient and understood exactly what I needed and so nice to work with! Great Experience and easy to schedule with.

Peggy
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Roy was an amazing help

Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that the flight was booked in January instead of December. However Roy took care of the mistake quickly and refunded our tickets and fees. Couldn’t get any flights. :(

Margaret Williams
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She was very helpful

Anna was a wonderful lady very helpful. Couldn’t ask for anybody better.

Ronald Soit
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Roy took real good care of us

Roy took real good care of us, following up making sure everything was correct.

Rick
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Paul was a great help and made it so…

Paul was a great help and made it so easy to book our flight!

Nicole
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Paul Wesley was very helpful and very…

Paul Wesley was very helpful and very nice. He helped book our flights and was very patient.

willetta brewster
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Great customer service and patience

Great customer service and patience

KING BEVERLY
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Daizy Scott was a very helpful customer…

Daizy Scott was a very helpful customer service representative. She returned calls promptly and was very detailed.

Lee Galien
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Same Price for cancelled flight

Same Price for cancelled flight. Peerfect

John Longbrake
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James took a lot of his time trying to…

James took a lot of his time trying to help me. He was diligent and offered me many alternatives to my travel plans but they didn't work out to my timing. He did a great job.

Garry
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Happy with the customer James was very…

Happy with the customer James was very helpful and will give 5 star

Christian Jaquez
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Paul was very helpful and patient with…

Paul was very helpful and patient with me and the banking issues I had on my end thanks you

Justin Farrow
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Jose Perez was amazing

Jose Perez was amazing. He gave us excellent service and was very communicative during the transaction. He walked us through the process and assured that our large group was able to be accommodated on our flights. Thank you Jose !!!!

Fernando Morales
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SCAM

SCAM, DO NOT USE. I had to cancel a ticket after purchasing with AltosTravel. I went through the cancellation process with the airline and they successfully cancelled it, saying that the travel agency I booked with would resolve the refund. Altos never gave me any refund or travel credit. Useless customer support and unwilling to help.

Julia Azeredo
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Cite this page

According to TrustPlane, Altostravel has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/altostravel-com