Dont waste your time..
Grass was ordered 4 weeks before I needed it so well in advance, was told they couldnt accept card for any payments over £1000 which I thought was weird, get a call a week before delivery to say my grass has been discontinued but they'd send a new 'eco' grass out, day of delivery comes and the driver turns up with everything but the grass, has no idea where it is and has a form with no grass on it. After many phone calls I was promised it first thing in the morning, next morning comes and goes, I had to ring late afternoon to be told they dont have it in stock, but 100% it will be with me in 4 days time, that day comes and nothing, I have to ring again, it will definately be tomorrow they said. By this time I have paid a labourer 2 days money to help with the grass that never turned up. Finally got the grass with promises of compensation and returned delivery fee's at a minimum. Of course when you ring to ask for this you get fobbed off with having to email the director directly!?! as expected Ive still not recieved a reply 2 weeks later, honestly dont use this company, 3 of them are under the same ownership, artificialgrass direct, artificial grass london, and nomow, even the different delivery drivers that came out from them, although nice blokes admitted the company are a joke