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Automotive Equipment Specialists is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed January 10, 2026.
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Get customer service, they were able to verify the product was in stock before ordering. I had specific instructions on delivery and I received tracking and delivery updates as I requested right up to the day item was delivered.
Excellent customer service
Good product, good price, paid for liftgate truck delivery. Would buy from them again.
Associate called me to make sure to have my order correct. I appreciated the call
Good experience from your sales personnel to the shipment updates and delivery, been pleased with my purchase from Automotive Equipment Specialists.
Very good communication.Fast shipping
Ordered my lift on line, received the best price. Quick customer service correspondence. Lift arrived about a week later. Great service
Excellent service. Quick shipping
Excellent communication, friendly, and helpful. It is a relief and assuring when making purchases online for thousands of dollars, to get an immediate follow up phone call to verify your order and make sure there was no confusion about the order. I was provided with clear communication on shipping, when to expect my items, and reliable follow up in regard to shipment arrival from freight company.
STILL WAITNG ON A PART THAT WAS BAD OUT OF THE BOX
Ordered a bendpak lift. Service was great! Was quickly contacted by Vanessa, a representative ensuring my location could receive the lift without issue. She had great communication and ensured a great delivery!
Bought a robin air ac machine. Came incomplete. Waited a month for the parts while getting the runaround. Parts arrived and machine wouldn’t charge properly. Still can’t use it and they won’t take it back. I am currently out $4000
Great communication! Wonderful to work with.
I place the order online, and they call right away to confirm the order. The part was ship and delivered on time.Great people to work with.
I placed an order online and was called within the hour to confirm the order. Pricing was fair considering recent inflation. Notified of shipping and delivery dates in advance. Saved about 10% vs buying from BendPak.
From start to the end everything was great! Alex was easy to work with on the ball. Vanessa was ready on the follow up call. A very good experience.
I order the wrong car scanner,I called James and without any questions.Send me the write one .Service hard to find.this people not only provide service off excellence but trust someone to send the goods before I return the scanner.I really appreciate your service and trust. Thank you.
Extremely helpful, responsive staff and good pricing. Order was processed immediately after sending funds and equipment arrived exactly when expected and in good condition. Will buy from again.
Equipment arrived quickly. Great communication from AEW.
According to TrustPlane, Automotive Equipment Specialists has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/automotiveequipmentspecialists-com