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Best Ticket

1.228 reviews
Last reviewed: Aug 12, 2025

Do you agree with Best Ticket's TrustScore? Voice your opinion today and hear what 344 customers have already said.

best-ticket.comMember since Mar 2026

Best Ticket is an online company. Based on 28 reviews on TrustPlane, it has an average rating of 1.2 out of 5 stars. Last reviewed August 12, 2025.

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28 reviews

SCAM-FRAUDULENT TRAVEL WEBSITE-RUN! RUN! RUN!

Run as fast as you can from this scam website. They will advertise on 3rd party websites the lowest ticket prices for sure...sometimes as much as 50% off compared to Expedia...etc....The way the scam works: 1) Get you to book the super discount ticket and capture your credit card info. 2) You will get a call or email from a person with an Indian accent saying that your ticket is a "standby ticket" or they cannot guarantee your ticket and blame it on the Airline. The "standby ticket" scam part basically they tell you that you may not get on the flight on your booked day and time. Only if there is left over seats. 3) Then of course they offer you a FIRM ticket if you pay hundreds of dollars more. And they won't refund your original discounted ticket purchased...so you are stuck with them to lose your original purchase or pay hundreds more to get a real firm ticket. You end up paying more than if you booked it on Expedia or some other legitimate website. Do not book with them and do not give out your credit card number to them!!!!

Zam Ali
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fake and scammer website

I just thought how wonderful the fare was and purchased it then I got calls and finally spoke with a agent with an accent, warning!! warning!!, he claimed that it was a promotional price, and the Air Canada does not include carry on just a personal item weighting 8 lbs. No choice to pay for carry on or luggage at the airport. No cancelations or refunds he stated per the fine print where he asked if I read all of it. The worst thing was he stated the fare was a flexible date and time. I got angry and said to him "that is not what the dates said. I picked out the exact date and time for my travel. Liars' liars. Don't fall for the fake trap of the website. I got what I should have known better. I travel several times a year and would NEVER pick a flexible date and time on airfare.

Viola Smith
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100 % CLICK BAIT!!!

Where do I start about these despicable people. Found a good price, paid our money and received the conformation e/mail stating agreed price etc.. That's where the con starts!!!. Next morning a sleeze ball called Jimmy rang saying they had booked the flights but baggage was another £350 EACH. I Pointed out to Jimmy we were flying Air India and baggage was included, but he insisted it wasn't, so I asked for a full refund. He rang the next day to say there was no refunds and we pay the £1050 extra or lose our money, I again refused and stated again I wanted a refund. Later he rang to tell me it wasn't baggage they had no option but to book the return flight as business class and that was only £850 more, again I refused and rang Air India who confirmed no flights had been booked in my name and to contact our bank immediately. Slime ball Jommy then rang again and when I told him what Air India had stated he became abusive then claimed their system had not been updated and it would register the next day, it didn't!!!!. Jimmy then rang again with the high pressure sales, stating we could not have a refund and pay extra or lose everything pitch, again I refused. After at least 20 phone calls to these people and several hours being pressured into giving more money with the varying excuses becoming wilder and wilder they eventually agreed to refund my money. Didn't happen!! After two deadline extensions for the refund nothing has been refunded, so I've had to contact my bank to reclaim the monies they defrauded from us. So to summarise these people are the lowest form of humanity and the site is nothing more than click bait. Please do not get taken in by these criminals, they will have your money and will provide nothing, not even a refund. The trip to India was a once in a lifetime trip for our disabled daughter, so if your reading Jimmy you #### may you and your company go burn in hellRemember Jimmy bad things happen to bad people.

frazer coglan
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FRAUDULENT COMPANY please stay away

Booked a flight then 2 hours later, I was told that I bought a "stand by" ticket and if I still wanted this flight I would have to pay $100 more. I was then told I had restrictions for this flight. No luggage at all and I wouldn't be able to pick my seat. I argued then finally hung up and called my credit card company. This is a fraudulent company. I hope more people read this prior to using the company.

GCB
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Scam Alert !!

Scam Alert !!! This company charges a low fee then calls back and say those tickets are for standby and we need to pay 4X the original fee of $370. Stay clear of this company !

Dwignt Keller
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DO NOT USE this travel site

DO NOT GO NEAR this travel site! I recently purchased a round trip ticket through them. They did not send the airline confirmation #, as they stated verbally,they would. At a minimum, 4 attempts were made by me, following the booking agents x4 written and oral instructions, After hours spent on the phone with them, I, 4 days later, still was not given the airline 6-digit code. Instead, after countless “so-called” escalations, over the 4 days, they said rather than the price they sold me the tickets for, and issued to me, giving me only, “the agency confirmation #”, my price would be double or more, and offered me ridiculous flight times and routes, with countless extra hours to reach my desired destination. If you cancel, they charge you! BEWARE, and use another REPUTABLE booking site!

Arlena Kinnison
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I was making a reservation online on…

I was making a reservation online on 4/16/2024.I filled out all the information for a round trip ticket from Oregon to New Jersey . I included my credit card number but decided to call before finalizing it. When I called I found out the s was a standby ticket , it said moth ng about that on the form I told him I didn't want it and took my credit card number off the form. An hr later Evelyn calls me and tells me it's gonna be 400 dollars more! I told her again I didn't want the ticket and she said it's non refundable and you can't back out of it m and I said well you can't more than double the price. Anyway don't use these people. Hopefully I got my credit card number off there in time. If not I will deal with the credit card company on it. And oh yeah I called back and asked to speak to a supervisor and guess who I got . That's right Evelyn. You can't cancel but they can more than double the price.

Laurie Mahlenbrei
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Nancy Winslet was very helping and…

Nancy Winslet was very helping and making me understand everything I needed to know on

Glenda
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These guys are scam artists

These guys are scam artists. NEVER USE THESE PEOPLE. I know that this review could sound like I am an unreasonable person, that is actually not the case. They will not give you a flight for the price you ordered it at, you don't even have a carry on bag included, its absolutely ridiculous.

Shaun Reimer
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I don't have a ticket

tickets for the Madonna concert in Paris bought in January 2023. The concert is in 7 days, I haven't received them yet. Sent 5 emails without reply. I'm sorry I didn't see these reviews earlier.

Tajda Sodan
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They sold me a ticket at a great price…

They sold me a ticket at a great price of about $350. Then contacted me at the last minute and said they could not get the ticket at that price. They said I had no reservation and if I wanted to buy the ticket it would cost over $800. Bait and switch. When I complained the man said he did not have to entertain me. I bought the ticket for $550 from American. If they had not held me up I could have bought it for less before when I thought I was buying a ticke from best- ticket.

Eric Beutner
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I never received the purchase!!!

I never received the purchase!!!

Gaëlle Rigaux
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ordered tickets for a concert end of…

ordered tickets for a concert end of july, never got them. Asked for a password reset for my account, never got a reset despite several requests. No telnr to call neither.

frank
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Did not send the tickets!

Did not send the tickets!And did not refund.

Pierre
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0 stars!

Unfortunately 0 stars are not possible - never received the tickets I payed for. This is clearly not a trustworthy company.

C.K.
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Absolutely dreadful, avoid at all costs

I wish I could give zero stars. I bought two tickets from this fraudulent company which I never received. Tried to contact them, but they never respond and conveniently don't seem to have a phone number listed anywhere. Tried to do a Visa chargeback through my bank, then Best Ticket provided fake emails and other "evidence" to show they'd sent me the tickets. My bank chose to believe these fraudsters and I'm now nearly £200 out of pocket. This company is a complete fake and should be avoided at all costs.

Crane Alice
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Avoid at all cost

I bought two tickets via their website for the Weeknd concert that is taking place on 29/7. I still don't have my tickets & have no answer for to 4 emails I already sent. Too bad I haven't seen these reviews before purchasing the tickets months ago! This is a total scam and I don't understand how this website still operates. I will take legal action if I don't receive my tickets & get a refund. Avoid this company at all costs!!!!

Ege
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AVOID Tickets never arrived

AVOID Tickets never arrived. Refund never arrived. No response to email or messages.

Kevin Haggar
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I still haven't received tickets for a…

I still haven't received tickets for a concert in May even though it was cancelled and have emailed several times. I will take legal action if they do not respond to these emails and do not refund my money immediately.

Leonie Martin
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Best-ticket.com is a hoax

Best-ticket.com is a hoax. Purchased 2 tickets 4-5 months ago and the concert is in two days and no tickets are provided. Despite my multiple requests to get a status update no feedback was provided. So they literally stole my money. Advice - dont buy from them anything.

Ibrahim Abou Khalil
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According to TrustPlane, Best Ticket has a 1.2/5 rating based on 28 verified reviews as of April 2026. Source: trustplane.app/company/best-ticket-com