Deceiving and Dishonest!!
Ben, Cedric and Ian were very helpful and knowledgeable, so I thought!!!. They approved my business with Working Capital very fast and accurate but was not transparent with the fine print. When asked if I am able to refinance in 60days or so will I be able to go into a lower and better term loan, preferrably monthly instead of weekly, they both said Yes. Here it is Sept 2022, all my weekly payments on time, now they are asking for more paperwork than the original loan. Furthermore, come to find out they charged my company a high and unusual ,almost half of my loan amount, Advanced cost on top of what my loan was for. This was not explained to me and on the Business Backer contract there is a term "Future Receivable Cost". Apparently, this the apparent Advanced Cost according to my first billing statement, which was not explained to me either and ironically generated after I signed the contract. Lastly, when I gave Ben and Dana (Business Backer) a call to see why things changed its like they/Ben had developed a convenient memory loss of what was originally said to me. Its companies like these that prey on small businesses because we are just getting started and may not know much. Karma is real!!! If you know whats good for you... Please do not fall for the kindness of companies like this. That claim to want to assist your business...I will not be working with them again.
Jay Maque
I have dealt with Mackenzie Husa
I have dealt with Mackenzie Husa - she is efficient and prompt. She is not overly aggressive account manager. I wish I had paid attention to her advise about carefully considering the substantial amount of credit solicitors for small business following business backers initial funding. Thanks!
Abigail's Driving School
They were nice fast and very good at…
They were nice fast and very good at what they do thank you
Reem Adblhaq
All of the people I interacted with…
All of the people I interacted with were superb and professional. AND fast!
Andrew Huhta
Helpful and timely
Helpful and timely. Good terms.
Regina
So far so good
So far so good! The payments are affordable and our business is able to keep trying to stay afloat during the epidemic. With I didn't have to need a loan but grateful that business backer helped us!
R'Kione Britton
Great service.
Great service.
Erick
Got a loan. Terrible customer service.
Agent was very attentive to make the sale. Once I signed, I could not get him to respond to any questions. I was told this would be reported to the business credit bureaus to help improve business credit. This is not true. Terrible customer service.
Garrett
It was an easy process
It was an easy process, hassel free experience, thank you again!
Ginny Spivey
Second time around using the company…
Second time around using the company for funding in the horrible 2020-skeptical at first, But Joe and the team made the process very easy to use and understand. If ever needed again for short term funding will definitely call Joe
Thomas
The experience was great
The experience was great. The whole process was easy and the customer service rep. was very helpful and available.
Darren
Mackenzie my representative is…
Mackenzie my representative is outstanding! Her sense or urgency and attention to detail is like none I’ve ever encountered in any aspect. Appreciate all she does and business backer for always being on board for my business needs.
Jason Corbett
Excellent customer service
Business Backer offered a streamlined process that went quickly. Their reps are very good - the customer service was impeccable. At no point was I left hanging, or felt like I was in the dark. They helped me through the whole process and offered all the guidance I needed. Top marks. Highest recommendation.
Tom
Testimony
Service is friendly and efficient
Joan
Still great to deal with
Still great to deal with. Question the changes with new people and change of how documents are submitted but....
Brad Brown
Excellent company to do business with
Excellent company to do business with. Straight forward and had no issues. Would do business with them again.
RM
Business Backer Does Back Businesses
Business Backer has been very accommodating during the COVID pandemic with respect to payback adjustments. Their flexibility has really helped my small business get through this tough financial crisis.
Jim Stewart
The service from the Business Backer…
The service from the Business Backer from when we initially started working with them a couple years ago, and through the present time, has always been exceptional. They have been here to support us in being flexible with options that work best for us as we move through these variable times. I look forward to continuing our business relations with them for years to come.
Jen
Great Customer Service
Wonderful to work with. Helpful when I need it!
Michael S
Awesome!
Awesome, kind, professional, and helpful staff! Works with business owners as we get through the pandemic! Highly recommend The Business Backer!
Lisa
