Great insight and very helpful
Great insight and very helpful
Alex
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Consumer Credit Counseling Foundation
4.850 reviews
Last reviewed: Mar 7, 2026Do you agree with Consumer Credit Counseling Foundation's TrustScore? Voice your opinion today and hear what 105 customers have already said.
cccfusa.orgMember since Mar 2026
Consumer Credit Counseling Foundation is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed March 7, 2026.
Customer Reviews
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50 reviews
Very helpful
Very helpful
Donna May Leshnick
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Very helpful and understanding
Very helpful and understanding, and never judgemental. I really appreciate the help I am getting to pay off my credit card debt, as the extremely high interest was eating me alive. Everyone I've talked to has been very kind and helpful and they were able to get my interest rate from over 26% to under 3%. I highly recommend this service
Samantha Katawicz
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Saved my credit score from decreasing
Saved my credit score from decreasing
Ruby L Thomas
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They answered my questions and assured…
They answered my questions and assured me of my choice to seek financial support. The experience was fast and made sure I made the best solution for my situation.
Ellie Eq
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They were very professional.
They were very professional.
Rachel Lindsay
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Very informative and very helpful
Very informative and very helpful
Tadd Comstock
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a very helpful corporation helping consumers with their debt problems
amazing costumer service, the information they provide is very precise and easy to understand
alex samayoa
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The representative was down to earth…
The representative was down to earth and explained my financial options in detail that was easy to understand. Extremely helpful and informative. I highly recommend the CCCF to anyone trying to resolve their high interest debt into a reasonable monthly payment that takes half the time to pay off avoiding interest.
Matthew “Matt” Lundy
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I want to express my sincere gratitude…
I want to express my sincere gratitude for your support today. You listened without judgment, explained every option in a way I could understand, and helped me build a plan that makes sense for my life. This process felt overwhelming before, but your guidance gave me clarity and hope. Thank you for the exceptional care and expertise you provided.
LOLA
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Great at explaining everything
Great at explaining everything! And it was smoothly.
Kiara Laboy
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Saved me so much money with taking off…
Saved me so much money with taking off interest!!! I highly recommend
Lynnox Buss
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Gives me better interest rates than my…
Gives me better interest rates than my credit card this will help me pay it off faster
Madison
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I initially contacted CCCFUSA.org about…
I initially contacted CCCFUSA.org about a debt management plan. The first representative told me there would be a $100 setup fee but no monthly fees. Before committing, I checked with another nonprofit (InCharge.org), which had no setup fee and only a $20 monthly fee.During my second call with CCCFUSA, the tone shifted. I was told that InCharge was not a true DMP provider and that using them could hurt my credit. I later found this information to be incorrect. Near the end of the call, I was also told that CCCFUSA’s own monthly fee would be $50 per month for nearly four years — something that wasn’t disclosed earlier.I ultimately signed up but quickly realized I’d made a mistake. Upon contacting customer service to cancel, I was transferred to another representative who challenged my decision, refused to process the cancellation, and created unnecessary tension during the call. I eventually resorted to submitting a written cancellation request, which was processed in reasonable time.In my personal experience, the interaction felt manipulative and unprofessional. I believe people seeking financial help deserve transparency and a calm, respectful process — especially when they’re already under stress. My advice: compare multiple nonprofit counseling agencies, confirm everything in writing, and don’t let anyone pressure you into signing.I hope this feedback helps the company improve its cancellation procedures.
Scott Rowe
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CCCF has been very helpful and is…
CCCF has been very helpful and is making this very easy to process..
Janeen Garrett
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Very kind and helpful in helping me…
Very kind and helpful in helping me manage my debt. Always receiving constant updates and communication so I don’t feel left out and I feel happy with the program I’m in. Definitely eased some stress working with them
Ari Ogletree
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Such helpful people!
Such helpful people!
Andria Santos
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Cccf
Lovely people
Katherine Smith
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Kind and Helpful
Everyone I’ve spoken to has been very kind and understanding. I’ll take any help I can get and they have definitely been helpful. My credit score has improved and many cards have WAY less interest. I am very grateful.
Kat
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They are just so helpful
They are just so helpful, and professionals
Teerdad Kavoussi
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Cite this page
According to TrustPlane, Consumer Credit Counseling Foundation has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/cccfusa-org