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Chronomics

3.550 reviews
Last reviewed: Mar 2, 2026

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chronomics.comMember since Mar 2026

Chronomics is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.5 out of 5 stars. Last reviewed March 2, 2026.

Customer Reviews

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50 reviews

Love their services.

Love their services.

Stafani Crane
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I was initially apprehensive about…

I was initially apprehensive about starting the Chronomics procedure, but I was quickly put at ease by the clear, easy-to-follow instructions. Overall, it was a very secure and positive experience.

Florence Rogers
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In fact I want to thank these guys and…

In fact I want to thank these guys and i have to, because their software is up-to-date, but not without lags and this is what doesn't let me express only positive words. The price is tangible, seriously, when you acquire the software you feel that your pocket is getting emptier, but it doesn't match the quality and stability of the soft they deliver. We have the most advanced hardware on the workplace, we use very difficult programs and other soft but this one lags and I can't do anythign with it. We tried to figure out what is happening but in vain. Still, their mission is clear enough.

Nicolas G.
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Now why would you put nano technology…

Now why would you put nano technology into humans? Hmmm I used one of your tests and my finger was spliced by a nano particle that went into my skin.You asked for proof I sent you my finger covered in blood if that ain’t proof I don’t know what is.You need to take accountability for testing dangerous products on people.Hmmm remember those reviews videos about children with nose bleeds most likely linked to the same thing.

Abdoulie
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Couldn’t find the code

Couldn’t find the code - after 9pm in’s of searching and inputting wrong ones we opened the cassette and finally found it. Instructions told us not to open cassette till we were ready to use it. But we couldn’t use it till this number was entered!

Mr Ronald Turvey
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Fast resolution saved the day

My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. However, somebody emailed me within 5 minutes with a resolution. Very impressed.

Clare E
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Sam - Test results

Sam, was so helpful & nice.I was so happy for the guidance, especially because it worked!

Tara Roaf
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not very helpful

not very helpful. why isn't the testing done the same way as NHS, so much easier as I don't have a smart phone. very frustrating.

Karen Hudleston
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COVID test great service…

I had a COVID test kit that had part of the test missing.I expected to have to use a list of options on line which probably wouldn't have had the answer.Contacted the centre by email and almost immediately Sam Hodge came back with the solution.Really great service

John Treadway
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Very efficient service

Very efficient service, very friendly and caring, very informative the furniture specialist were Richard and Liam, highly recommended .

Ian Lagden
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Missing test kit

You was able to solve my problems with an immediate response which is very rare these daysI can’t thank you enough for this great service

David Russell
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The customer service and product…

The customer service and product quality at Chronomics have really pleased me. I've ordered a number of things from them, and I've never been let down. The website is simple to use, and they consistently offer top-notch customer support. Furthermore excellent are the rates!

Tony Brown
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A very happy experience

The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test... a process I found pretty awkward and impossible without his help.

John Belcher
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They responded to my query much faster…

They responded to my query much faster than l anticipated, and all was fine, thank you.

Tony Flynn
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Barcode trouble .

It was stated barcode would be on box of covid test. It wasn't. Had a panic and rang Ambassador to be told It was on cassette. Ambassador had help line for people. No number to ring chronomics. Clear instructions please.

Gaygem
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Had a couple of questions regarding the…

Had a couple of questions regarding the testing process. Very prompt and helpful reply from Deliet

Leslie Catling
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Very prompt in dealing with my email enquiry …

Received a reply to my email enquiry the same day. Very prompt and helpful.

Elsie Chapman
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Registration errors using the same Email address

I made some errors during the registration process using the same Email address for two people. This resulted in me being blocked when trying to register the second person. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process.

Peter
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Frustrating

Got a bit complicated during the process--very frustrating!--but received prompt offers of help from the team.

Mrs Jill Hinde
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Fantastic support.

Fantastic support.My communication was swiftly replied and resolved.

Miss Anna Chan
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Cite this page

According to TrustPlane, Chronomics has a 3.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/chronomics-com