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Custombedco is an online company. Based on 22 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed January 16, 2026.
I ordered fabric samples over a month ago and was immediately charged for my order. The samples never arrived. Now, over a month later, I received an email saying they had been shipped which was supposed to contain a tracking number, but no tracking number was provided.
If I can do 10 stars I would!! Sammy and his team is the sweetest people. SOO quick to respond and turn around time was super fast. Highly recommend to anyone looking for a great quality bed. I would definitely buy again from there. Custombedco is legit and it’s been a pleasure to work with them.
i’m very satisfied with my bed it’s extremely comfortable and gives me the best sleep ever night the quality is extremely 10/10 one of my best purchases i have made Assignments well deliveredsammy thank you for job well done 👍🏽luxury or nothing i give you guys 10/10
I found this bed through a viral video and custombedco reached out to me as I was in search of where the bed came from. From the beginning, ordering the bed I was so indecisive and inquired about 3 different luxurious beds. Sam was incredibly helpful and patient with me. There was clear communication throughout the process he updated me on my custom order same day and sometimes within minutes!!!! The delivery was seamless and super fast and professional. This is my forever bed and is thee best gift I have ever bought for myself !!! I’m so glad I came across that viral video this bed is everything I’ve ever dreamed of and I will tell everyone about it.
They're wonderfully responsive and they make beautiful beds. It's so challenging to find high quality, handmade upholstered beds in actually modern styles made in the USA, but this group is exactly that. And for the quality of craftsmanship and service, the price is honestly a steal. The bed's simple to put together with high quality hardware and real solid wood supports. The bed doesn't wiggle at all, it's nicer than 99% of hotel beds I've been in. Even my mattress feels more comfortable! And thanks to the fabric samples, I was able to choose the PERFECT material! There are great people behind this company! Thank you so much!!! If only I had more bedrooms to put your beds in! Gorgeous!
I have 3 large dogs so we wanted a custom bed made for 2 queen beds! I reached out to The Custom Bed Company and told them what I was looking for. I used examples of what they had but they literally let me make my own bed and add many custom details. Measuring was so easy bc they have been making custom beds for so long. Once we finalized the details which was very easy through phone calls and texts, the next thing I know I get a call saying they are delivering my bed this weekend! It was so fast. They arrived on time, so professional and clean. It took them about 30 minutes or so to put my custom bed together and it is beyond what I could have ever asked for. If you are thinking of getting a bed made or need an odd shaped bed, use the customer bed company, they won’t let you down!
The craftsmanship, the quality, the price, and the personalized customer service was AMAZING!!! Our bed looked even better in person...we were THOROUGHLY impressed. The Miami is a BEAUTIFUL bed!!!
I am totally grateful to The Custom Bed Company. When I placed the order, they answered my questions very kindly. Together we chose what was best for me. And believe me when I tell you, they have the best prices on the market. I did my research and yes… they were the ones with the best prices, but above all, they did excellent work. I highly recommend them.
Very nice quality the bed looks luxurious and very fast customer service
My experience with this company was incredibly good. I was having a hard time to find the right bed for my bedroom and Sammy was very professional and kind helping throughout the process. To build my bed was so easy, I just needed to pick a model and give him the measurements and he made my dream bed come to reality. It was ready and delivered before the expected time, the bed looks beautifully made, very good quality material and it’s exactly the color I picked out. Extremely happy with my experience and with my new bed!
I am very pleased with my king size bed and the customer service is absolutely amazing!!! They came and delivered my bed in the middle of a snow storm. They are very professional and Sammy did everything he can to make the sale/transaction go smoothly. I love my bed. Thank you guys for your professionalism.
I’m not a person who writes reviews but I would give this a 6 starts if it’s possible! What aGorgeous bed, exactly what I wanted and even looks better in person than pictures ! If you are looking for a unique beautiful bed this is the right place ! Waseem is an amazing person very helpful and knowledgeable also I appreciated him responding to me every single time I asked something!! Amazing experience 😊
Wow !! I am so in love with my new bed ! Waseem at Custombedco made ordering seamless and answered all my questions so quickly. He was always available whenever I had questions. Waseem and Sarif assembled the bed, so I didn’t have to worry about a thing. Waseem was very knowledgeable about mattresses, so he put something in place for my temper pedic. I recommended this place to my family and friends for the amazing customer service and unique plus high quality beds.
Never got the order
I love my Aiyla bed from this company! I wanted to place a huge 55" Sony tv in it so I had to make some small modifications. It turned out perfectly! Really a 45" or smaller tv would probably be the best because the tv is close to you. Everybody in my household wants one now too!
I recently had the pleasure of shopping at custombedco, and i must say it was an outstanding experience from start to finish. As someone who values quality, affordability, and exceptional customer service, I couldn't be more satisfied with my purchase.
Ive been trying to replace my old and cheap frame. I did so much research for months but couldn't find a frame that gave luxury and elegance in the USA. Until I came across these bed designs but to my luck it was only shipped in the UK. After months looking for a better bed that was UK looking, I then came across Custom Bed Co. on TikTok. I soon went to their website and saw they were based in the US. I was a little hesitant because they just had created the website and social media platforms which I then learned that the owner had just moved from the UK and had started his company here but Yay!!! Finally. The owner was very attentive from the moment I was on the website, we spoke through their chat system and he made sure all my concerns were answered. I liked one of their designs but I wanted to add something more and he did. The bed was supposed to take 7 weeks to produce, and I had it installed in just 4 weeks. They came to my house and installed it for me, and were so nice. I love my bed SO MUCH, I keep bragging about it to my friends and family. Its giving luxury, not even the hotel beds look this nice.
This was the most awful experience ever the bed that came in was damaged uneven didn’t look how i ordered it and was soo poorly made and when i contacted them about it to send the bed back and get a refund the company’s owner just disappeared and stopped answering me. They are frauds and do not order from them
Amazing company to work with. Very fast level of customer service. Would definitely recommend this company to anyone looking to buy beds.
Excellent quality beds! Had a great experience ,best customer service! They delivered everything on time. Highly satisfied with the manufacturing. I would highly recommend Custombedco for your furniture. They have a lot of variety, love their kids collection. They customized the size according to my bedroom. Will be shopping kids beds next..
According to TrustPlane, Custombedco has a 4.5/5 rating based on 22 verified reviews as of April 2026. Source: trustplane.app/company/custombedco-com
