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Defy Mortgage is an online company. Based on 16 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed August 13, 2024.
This was my first STR investment property so I didn’t know what to expect for the loan process. I was quite nervous but the Defy team was able to walk me through the entire process and what to expect. Kim answered all my questions and kept me up to date on everything. My husband and I definitely plan on working with Defy in the future! Overall a really great experience.
The Defy team was great. Spoke to Anthony and Hannah and they gave great advice and service and were able to help me max out my cash out refinance. Highly recommend!
Defy Mortgage is great to work with on a home purchase. They were efficient and communicative. I look forward to working with them in the future!
Love Defy Mortgage!! Its hard to navigate the home-buying experience being a freelancer, I didn't think it was even in the cards for me, but they basically did all the work for me. Defy makes it happen!
Kimberly is amazing and extremely professional & responsive!
The rep we talked to refused to answer simple questions like what rate, points, and origination fee. He initially quoted a really good rate and kept dodging our questions about points. Ultimately it turned out that it had thousands of dollars of fees higher than the other lenders we were talking to. All of this was separate from title fees and other standard closing costs, but he acted like we didn’t understand this. Other lenders laid out multiple options and did not make us repeat our questions many times over. Our rep was so incompetent I have trouble believing he wasn’t intentionally using these tactics to be dishonest.
The entire Defy team made my experience seamless!! As a busy professional and single mom, I’m not sure how I would have gotten through the process without them. They achieved all of my goals and objectives and I am so so grateful. They definitely deserve the five stars!!
I had a great experience with Defy for my home loan. From start to finish, their professionalism, responsiveness, and commitment to customer satisfaction were outstanding. They were quick in addressing any questions, making the entire process stress-free. I suggest using them!
Defy Mortgage has truly set the gold standard for mortgage services. From the outset, their professionalism and expertise shone through, providing a seamless and stress-free experience. The team's responsiveness and clear communication instilled confidence, making the entire process efficient and transparent.What sets Defy Mortgage apart is their commitment to personalized solutions. They took the time to understand my unique financial situation, presenting competitive rates and tailored options that perfectly aligned with my needs. This, coupled with their impressive efficiency in processing documentation, showcased their dedication to delivering a top-notch customer experience.Defy Mortgage goes beyond the transactional and adds a personal touch to their service. I felt valued as a client, not just a number, as they genuinely cared about securing the best terms for my mortgage. In conclusion, Defy Mortgage deserves every bit of this five-star rating. Their exceptional customer service, competitive rates, and personal commitment make them the go-to choice for anyone seeking a reliable and trustworthy mortgage partner.
Very professional and smooth process. Easy to work with.
Todd and the team made the process seamless for us. They have creative options that allowed us to get into our dream home at a better rate than we found elsewhere. Can’t say enough good things about the Defy team.
Easiest mortgage process ever. I don’t know how Anthony does what he does, but it felt like my mortgage closed in the blink of an eye. Such a better experience than the last time I got a mortgage.
Working with Todd at Defy was a great experience that I would recommend to anyone looking for a mortgage!
Defy gave me great advice. The professionals recommended an interest only mortgage which made sense and I hadn’t considered. I am referring everyone to Defy as my first option.
I met with one of their advisors and really appreciated their straight up approach and easy to process information. I plan to use them a lot!
Defy Mortgage are the most professional and courteous people I’ve had the pleasure of doing business with. Their customer service and work ethic are second to none! Thank you Defy!
According to TrustPlane, Defy Mortgage has a 4.8/5 rating based on 16 verified reviews as of April 2026. Source: trustplane.app/company/defymortgage-com
