Lousy customer service, great product
Lousy customer service, no accountability. Who knows how this was boxed that it was apparently damaged in transit and trashed by FedEx. I contacted Cann CS to enquire on the status of my shipment when I started to get odd messages from tracking services on the day of scheduled delivery including FedEx and Shop, I mentioned this to their rep and he basically told me in so many ways to deal with it myself. That was helpful 🙄 I got onto FedEx the next day and they informed me on what had happened and that the sender now has to file a damage claim. Their rep could have gotten on top of this issue on the very day this all happened but here we are, no response, no product. Might I remind you, these products are not cheap!
Margarita Munoz
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