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Edward Martin

4.150 reviews
Last reviewed: Feb 26, 2026

Do you agree with Edward Martin's TrustScore? Voice your opinion today and hear what 456 customers have already said.

edwardmartin.comMember since Mar 2026

Edward Martin is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 26, 2026.

Customer Reviews

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You won't be disappointed

Every experience I've had with EdwardMartin.com has been a positive experience. From the quality of the materials, to the the true to life images of their products reflecting that you see what you're going to get. Recently I had a partial order get lost in transit. They responded promptly and jumped right to sending out a replacement order, same day. No drama. I appreciate businesses like EdwardMartin.com who respect their customer's time, patience and experience.

Michelle L
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Hexagon tiles

Ordered hexagon porcelain tiles in dove color. They were wonderful and packaged carefully. I’ve received so many compliments about these tiles. The transaction was a breeze through Edward Martin.

Joseph Moreno
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Beautifully crafted products and exceptional customer service.

Exceptional customer service and beautifully crafted products. I remodeled a guest bath with EM vanity, mirror and sconces. The vanity marble top arrived damaged and the sconces pushed to a much later back-order date. BUT both issues were immediately remedied by quick and kind responding customer service. My project was completed on time and I couldn't be happier with the end result. My bathroom is stunning!! I will use EM again and be quick to recommend.

K. Grimm
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Pretty tile, old rug styles

Pretty tile. Love how it looks. Ordered some rugs - they’re not accurately depicted on their website don’t be fooled. They’re old loloi rugs under different names . Then if you want to return the rugs is a 25% fee plus paying for return shipping. I get charging return fees for tile but for old style rugs not labeled at loloi is silly

Sh
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The Design team is amazing

The Design team is amazing! They get it!

Toccara
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Excellent products and customer service

It is so nice doing business with Edward Martin. They have high-quality products and a great selection and their customer service is outstanding. Fantastic!

NKM
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Excellent tile quality and great service!

The tile I ordered was meticulously packed with extreme caution and arrived in great shape. It looked just as good as pictured on their website, if not even better. The best part, my contractor was short on tile because of a few changes I made, I ordered more and they expedited the order with it arriving only 3 days later without me asking. I would definitely recommend this company and furthermore will be buying from them again for my master bathroom remodel. Thank you very very much!

Dan Andersen
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The process has been amazing!

The process has been amazing!

Sandra Maimbourg
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These tiles are GORGEOUS

These tiles are GORGEOUS. Delivery was way faster than promised and every tile was in tact and lovely.

Morgan Glazer
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Good stuff

Good looking tile

Joseph Kratoville
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Reliable and Swift Delivery

I love how most items get delivered within 3 business days! It helps a lot especially when I am tight on time with my project.

Youssef Elmorshedy
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I ordered almost every sample…

I ordered almost every sample classified under the "beige" filter and every single one had very gray undertones... not an accurate description of color.

Joni Bonnema
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Tile quality + replacement shipping delays

My $800+ order arrived with two of the five boxes containing broken tiles. My initial request or replacement boxes was not processed correctly. The second request sent the two replacement boxes at different times (without notice). All of this delayed my project significantly. The replacement boxes contained broken tiles as well.

Susan J.
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Easy to work with and understanding!

Easy to work with and understanding!

Morgan M Welch
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Pretty tiles, arrived broken

Tile samples were lovely and arrived quickly, but they were packaged badly and arrived shattered.

Na Jen
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Product was good but got a bunch of…

Product was good but got a bunch of broken tiles when delivered.

Brian Campbell
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They work with you should you need

They worked with me and took care of everything so that my order was solid for my project.

Todd Wolney
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Box of tiles was a shade lighter than…

Box of tiles was a shade lighter than the other boxes of tiles. Job had to be completed... NOBODY HAPPY about it.

JF...C
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The customer service is great and the…

The customer service is great and the tile is beautiful.

Janey Quilling
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Inconsistent and expensive

The tile itself looks amazing but there are so many defects. There are tiles that are different sizes, not by much but it adds up when 1/16 of an inch is added over and over again in a space. Some of the tiles aren’t squared, also poor shipping many chipped and chipped/broken tiles. Customer service is sending replacement tiles but I’m hoping they’re in better condition. Only reason I didn’t leave a one star review as they are very expensive.

Eduardo Fernandez
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Cite this page

According to TrustPlane, Edward Martin has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/edwardmartin-com