Broken product no help from manufacturer
Purchased a 140W power bank from this company via Amazon. After a couple of months of light use, product is bricked. Can't return via Amazon anymore, so took a video as proof and submitted to manufacturer. They waited some weeks to reply, and offered a 70% refund since my item doesn't work "properly" (it's bricked). When I mention that I cannot use it, they tell me they no longer offer this product (how is this relevant?) and I should do a return through Amazon, which they know is past due. The date posted is the date of my final interaction with this company.
Alex ABaronov
Was this helpful?