The good service
The good service. U made sure u left me running
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eSIM Card is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 1, 2026.
The good service. U made sure u left me running
Excellent support from eSim even any time 24×7 thanks a lot
I bought an eSIM for the BVI. While in the BVI, on main island of Tortola, I received notifications I was roaming in Puerto Rico and another day that I was roaming in the USA and then my eSIM was disabled. I contacted customer support and they basically accused me of lying using it in Puerto Rico (I wasn’t even in that country). They wouldn’t refund my money. Do not use this company for the BVI.
Thank you for the super loyalty to the clients. Perfect support 24h get ready to help. They fast resolved my mistake.
Everything worked properly.
This is the best eSIM that I tried. Very easy and reliable.
Great support services
Great customer service! Detailed instructions.
Great people, very helpfull and professional. Easy going
despite my sim card not working, alice charlotte did everything in her power to help me solve my issue. the customer service is really great
I had a great experience with customer support, especially thanks to Alice Charlotte. She helped me activate my eSIM for my vacation quickly and smoothly, and also took care of the refund for an extra eSIM I had purchased by mistake. Her responses were very fast, friendly, and professional, and the whole process was completely stress-free. Excellent service overall — I would definitely recommend this service to others!
I just had a very positive experience with one of your employees: Alice Charlotte.After I had installed the eSIM card, I was not sure when it would be activated - perhaps I had accidentally activated it (I am not travelling until 27 Jan). Alice supplied me with an immediate helpful answer - in a super friendly tone. Bravo!!!
Quick responses was really helpful for us. Specially we were purching first time and dont know how to use but Laura was so patient & let us work through step by step. Thanks again
Simple and very good price!
Very bad support
Hands down the best esim ever, always so smooth using it, when there is issue, their team will handle all the problems & make sure there is solution, laura barren was my solution provider today, she made sure my eSIM worked perfectly, welldone laura❤️God bless you.
Absolute legendary service from Alan Donald who took me through my problems step by step. He was very patient with me and helped me when I got stuck a few times. Alan is a star!
I would like to thank the support team and specially Laura Barren who helped me with patient and kindness in order to active my eSIM on my phone.
Laura assisted me over chat and she was very professional and took care of my issue immediately. I recommend 100% esimcard.com. Their low rates, global coverage, state-of-the-art app and customer support makes them the best in the business.
Customer service rep Laura Barren helped me to delete old and obsolete eSIM cards the first thing. Samsung phones do not tell when they are maxed out with old eSIM cards, failing and leaving the user in trouble when trying to add one more.I wanted to find the cheapest 15 gigabytes eSIM in the world and this is it.
According to TrustPlane, eSIM Card has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/esimcard-com