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eSIM Card

4.650 reviews
Last reviewed: Mar 1, 2026

Do you agree with eSIM Card 's TrustScore? Voice your opinion today and hear what 220 customers have already said.

esimcard.comMember since Mar 2026

eSIM Card is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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The good service

The good service. U made sure u left me running

Michael Chicheko
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Excellent support from eSim even any…

Excellent support from eSim even any time 24×7 thanks a lot

King Khurram Khurram
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Don’t buy for the BVI

I bought an eSIM for the BVI. While in the BVI, on main island of Tortola, I received notifications I was roaming in Puerto Rico and another day that I was roaming in the USA and then my eSIM was disabled. I contacted customer support and they basically accused me of lying using it in Puerto Rico (I wasn’t even in that country). They wouldn’t refund my money. Do not use this company for the BVI.

Pamela Lewis
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Thank you for the super loyalty to the…

Thank you for the super loyalty to the clients. Perfect support 24h get ready to help. They fast resolved my mistake.

Dmitrii Rooster
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Everything worked properly.

Everything worked properly.

Jocelyn Desrochers
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This is the best eSIM that I tried

This is the best eSIM that I tried. Very easy and reliable.

Dr D K thero
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Great support services

Great support services

kamal mubarak
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Great customer service

Great customer service! Detailed instructions.

wejdan al-dapik
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Great professionalism

Great people, very helpfull and professional. Easy going

Olivera Jezdimirovic
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despite my sim card not working

despite my sim card not working, alice charlotte did everything in her power to help me solve my issue. the customer service is really great

jake
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I had a great experience with customer…

I had a great experience with customer support, especially thanks to Alice Charlotte. She helped me activate my eSIM for my vacation quickly and smoothly, and also took care of the refund for an extra eSIM I had purchased by mistake. Her responses were very fast, friendly, and professional, and the whole process was completely stress-free. Excellent service overall — I would definitely recommend this service to others!

Matthias Wagner
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Activation date of eSIM card

I just had a very positive experience with one of your employees: Alice Charlotte.After I had installed the eSIM card, I was not sure when it would be activated - perhaps I had accidentally activated it (I am not travelling until 27 Jan). Alice supplied me with an immediate helpful answer - in a super friendly tone. Bravo!!!

Janez Spendov
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Quick responses was really helpful for…

Quick responses was really helpful for us. Specially we were purching first time and dont know how to use but Laura was so patient & let us work through step by step. Thanks again

Sue
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Simple and very good price!

Simple and very good price!

Radomir Vemic
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Very bad support

Very bad support

Burak AKKUS
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Hands down the best esim ever

Hands down the best esim ever, always so smooth using it, when there is issue, their team will handle all the problems & make sure there is solution, laura barren was my solution provider today, she made sure my eSIM worked perfectly, welldone laura❤️God bless you.

Thechopsfactory
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Absolute legendary service from Alan…

Absolute legendary service from Alan Donald who took me through my problems step by step. He was very patient with me and helped me when I got stuck a few times. Alan is a star!

Mrs Des
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I would like to thank the support team…

I would like to thank the support team and specially Laura Barren who helped me with patient and kindness in order to active my eSIM on my phone.

Saman Fouladi
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The cream of the crop

Laura assisted me over chat and she was very professional and took care of my issue immediately. I recommend 100% esimcard.com. Their low rates, global coverage, state-of-the-art app and customer support makes them the best in the business.

ARM R (A.R.F)
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Customer service rep Laura Barren…

Customer service rep Laura Barren helped me to delete old and obsolete eSIM cards the first thing. Samsung phones do not tell when they are maxed out with old eSIM cards, failing and leaving the user in trouble when trying to add one more.I wanted to find the cheapest 15 gigabytes eSIM in the world and this is it.

Teemu Parkkunen
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Cite this page

According to TrustPlane, eSIM Card has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/esimcard-com