Great customer service.
Customer service was very helpful in making sure I got the right items
Theresa
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Ewbank
4.622 reviews
Last reviewed: Mar 8, 2026Do you agree with Ewbank's TrustScore? Voice your opinion today and hear what 22 customers have already said.
ewbankus.comMember since Mar 2026
Ewbank is an online company. Based on 22 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 8, 2026.
Customer Reviews
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22 reviews
Hook & Loom Installation
The lady whom replied to my e-mail was very knowledgeable about the trouble I was having. She immediately sent me a response with "how to" instructions to solve the problem with installing the Hook & Loom attachment. Her instructions were so simple.
David
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The motor could be a little more…
The motor could be a little more powerful.I cleaned a floor that was half assed cleaned by x- wife for about 35 years, It did the job but motor seemed to over work itself. But remember it was really dirty.Dennis Hazelton
Dennis Hazelton
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I ordered replacement attachments for…
I ordered replacement attachments for my steam cleaner, and received it in 7 days with no issues.
William
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Scrubbing Function
Just using the scrubbing function brought my wood floors back to life like new. Thank you!
cramersa
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Quick and efficient service and product
Quick and efficient product and service. Received the merchandise sooner than expected.
customer
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The part does not fit.
The part does not fit.
customer
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The EP 170 is great machine for the…
The EP 170 is great machine for the price that I paid for it and the pads work great for it to cut black marks off the title floor that I been cleaning with the EP 170 but I wish it had some type of stiffer pads for it that would take up bigger black marks that is built into the title floors like some of the high end types of floor scrubbers and buffers use
James Coleman
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Very efficient
Very efficient
customer
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I receive product in a timely manner.
I receive product in a timely manner.
customer
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Highly recommend
You had the part I needed in stock-order process was easy-delivery was quick 👍👍👍
Barbara Becker
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Easy ordering process, reasonable prices
The ordering process was easy and efficient, and parts are reasonably priced. I received an email with the shipment tracking number. However, I would like to have seen a way to track the order on the website.
Verified Customer
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Quick delivery
Quick delivery
customer
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Was everything they described
Was everything they described
Scott
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Think the cost was too high.
Think the cost was too high.The product was shipped properly and fit properly.
customer
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very reasonable prices
very reasonable prices. Very fast delivery.
Jimmy Slaughter
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I was a bit worried when I hadn't…received my order
I was a bit worried when I hadn't received my order in a timely manner, and I was receiving these rating emails. I did reach out advising I couldn't rate on something I hadn't received. I did receive a follow-up email with a tracking number that I previously did not have, showing it was on a late delivery. I did eventually receive what I ordered, but the box was completely opened. My items were inside. I guess that person didn't need the same parts as I ordered 😄My 5 stars ⭐ is for the great follow up that I received. And was so appreciated.
customer
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Website was easy to order from and the…
Website was easy to order from and the products showed up quickly.
Barry S
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Everything is perfect
Everything is perfect. I love this little sweeper
customer
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Quick efficient service
Quick efficient service
Steve Curry
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Cite this page
According to TrustPlane, Ewbank has a 4.6/5 rating based on 22 verified reviews as of April 2026. Source: trustplane.app/company/ewbankus-com