Great Courses, but Subscription Trap (edited)
Without today’s credit card alert my review would actually be glowing - the program is excellent and effective, the teachers are really good didactically and you learn a lot about your face. However, product quality doesn’t make up for a lack in business integrity. In July, I bought their summer camp offer, which was great and affordable. I couldn’t stick with it because my long COVID induced fatigue became far stronger, but I know otherwise I would have enjoyed it very much. I realised it was meant as a sneak peek into the full membership, and I was expecting an upsell email and to be asked to join, which at the moment wouldn’t have made sense for me; but such an email never arrived.Today my credit card company informed me of a charge of 147$ from face Yoga method. For a membership I never knowingly entered (and absolutely can’t afford after months of illness, and won’t be able to take advantage of any time soon).I couldn’t even figure out for what length of time that payment is supposed to be, because in the app there was nothing to be found where I could manage or look into my subscription. An email to the company has been written and sent, of course, and I hope they’re willing to refund me. But even then, a warning seems necessary: Face Yoga Method remains a company I can’t entrust my credit card details to without fearing they’ll charge me whatever whenever without my consent. Not cool. Edit October 25: I got refunded quickly and easily, and I was made aware that in July, I didn’t „buy summercamp“ but subscribed to the membership at an introductory rate. This wasn’t made awfully clear within the payment process: In fact I was under the confident impression that I was actually buying something (that I would be able to keep). Instead, it’s a membership and once you stop paying for it everything disappears. It’s quite possible that I overlooked the small print, as one tends to do - but I’m not overly in love with business practices that bank on you overlooking the small print. If I buy another course from them, I’ll make sure to have a LOT of time to read everything with a fine tooth comb and make absolutely certain that I am indeed buying, not subscribing (am I the only one who’s lost all patience with the ubiquitous subscription culture that has developed over the recent decade?).I’ve adjusted the stars to three: five and over for product quality and customer service, but zero for the lack in transparency and clarity in their marketing and for making the material disappear that you paid for after you stop the membership.
S D
Fumiko"s Face Yoga Method is Amazing
Fumiko"s Face Yoga Method is Amazing! Follow her programs and your Face will be transformed. Fumiko, Tina and the entire Face Yoga Team are Outstanding! If you are even considering joining her, just do it!! Not only does this improve your Face, it improves your Spirit!!!
Lisa
It's a SCAM!!
It's a SCAM!!! All of thier videos are clearly FAKE. Seriously, watch them again. And the woman who is running it is Asian, so has flawless, ageless skin 😆 I really wish people like this would stop scamming good people for thier money. Remember it's easy these days to FAKE 5 star reviews on Trust Pilot!!!If you want to do face yoga and try it, there heaps of FREE material in YouTube
Zarah
Scam
Scam, stay away from them. Don't even make one payment you will have 3 or 4 charges in a matter of minutes without any authorisation. I have reported them to the bank and to the fraud department in the UK! `They ask for proof below and I provided it. 3 payments in one hour.
Petroula
Highly effective and comprehensive programme
The team at faceyoga method are so helpful and friendly. They answer queries very quickly. Always polite and make you feel like a valuable customer.The face yoga bootcamp is itself is a wonderful programme. Easy to use with its roots in traditional acupuncture/accupressure methods that really do work. Before the faceyoga method i had used other techniques/programmes but none are as effective or comprehensive.I would definitely highly recommended them !!!
Sam Ashraf
Face Yoga Method Mastery membership
I have been a TTC Certified coach since November 2022. The FYM course was amazing. I have remained a Mastery member ever since because Fumiko and the FYM coaches Tina, Maria, and Naomi continually offer new insights, techniques and programs that keep my own face yoga practice vibrant and uplifting. In addition, the FYM support staff is beyond compare!
Jeanne Burton
Wow!
Wow!My experience with the face yoga method and the whole face yoga team is summed up in that one word.The teachers and Fumiko herself are excellent teachers and inspiring.Making the sessions fun and informative.Because of the face yoga method. I have become a face yogi making it not just the exercises but a lifestyle choice.A holistic approach to changing your face and changing your life.
Christine Veary
The Face Yoga Method teaches incredibly…
The Face Yoga Method teaches incredibly helpful exercises and tips for maintaining a more youthful face. I highly recommend their classes.
Dolores Candelaria
Pure scam.
Pure scam.The people she gives courses to are predators and fraudulent.I just saw one on fb in DK, trained by Fumiko, who obviously just uses BOTOX, her forhead didn't move in any of her video's to the pount it looked alien.When asked to upload a video of the forhead moving, as she kept insisting she didn't get any botox, i got blocked. This is just a bunch of predatory women taking advantage of other women's insecurity.
Tatiana Christine Steffan
A big hello to the whole FaceYoga team
A big hello to the whole FaceYoga Method family. Just attending this bootcamp I can see that every member is doing its best to reach out at us.I attended quite some yoga lessons or applications which I picked up on instagram. But I have to admit that none of it was so interactive or putting afford to get the poses right. Or even explaining what is for what. And question part is great because each face yogi is unique and being able to ask questions concerning the poses enables us to adobt the pose according to our face and skin feature.A big thank you to all of you. I am very happy to be a part of this community even if its just 6 weeks.Nurcan S.
Nurcan S.
Make you pay for the same stuff over and over
They give forever access to bootcamp for the same price as they gave a 12 week access before and would not even consider to gice axcess for longer. They show the same exercises in different programmes but in the end they only want customers to pay more and more for the same stuff.
Milly
TCC course
I went through the TCC last year, what a wonderful experience it was. Can't say enough good things about this course. What a beautiful supportive community, made wonderful friends. The teachers are amazing. Would definitely recommend.
Susan
Face Yoga
Face Yoga is a great way to strengthen your face muscles. I had purchased their ‘boot camp’ last year and could not be more delighted. It is mine to keep and use forever. Each exercise is shown in detail making it easy for beginners. Thank you!
Mary Ann Porter
I really enjoy doing face yoga…
I really enjoy doing face yoga exercises with Fumiko, and it always lifts up not only my face muscles, but also my levels of happiness and good mood (even when I am down). I recommend it wholeheartedly to everyone!
Agata
Fumiko is such a great teacher
Fumiko is such a great teacher. If I had more teachers like her I would have stayed at school.
Cheryl Boys
customer service that is second to none!
I wanted to restart my face yoga journey and found that I could not log in. I contacted their customer service team and within 24 hours I had an email with clear instructions how to access my content. Not only that most of my content had already been transferred. I have always found Faceyogamethod to be very helpful and client orientated. Their team is excellent always providing very quick and positive service, the content of the courses is always topnotch!!
JOANNA
They were super kind and helped me…
They were super kind and helped me efficiently. The new app is really great! And the classes are awesome!
Lis
I have been with Faceyogamethod since 2017
I have been with Faceyogamethod since 2017.I took my Teacher certification 2021. A long time and I must say I love , really love, this company. Always giving so much of knowledge, in a good manner. I have always a been a happy receiver of Fumiko Takatsu knowledge and never dissapointed of anything ,during this years.They always solve every issue and also give fare more than they charge for! High etik and moral is a lead star for this company.Helping people trug hard times and always friendly. I'm greatful for all that Fumiko and Co. done for me and my life. I love the principle to learn people to do and be able to say;" I can do it myself now!" What a wonderful Empowerment working here !!!! Most people talk about empowerment as a word, here in FYM they put it into action! I love empowerment as a word and make it happen, that is magic. Thank's to Fumiko and Maria and all the other in the company.Thank you so much!
Gunilla Nilsdotter
Fabulous customer service!
To me what makes a great company is the whole package; obviously, the first I am going to look at is the quality of what they are offering although, without a good customer service, the experience can be spoiled completely.When I reached for help to The Face Yoga Method the answer was within hours the same day solving the issue inmediately, I was over the moon, to be honest, so impressed.Thank you very much
Maribinty Sole
Great and professional support services
The pack of exercises I purchased are for unlimited usage. As a person working long hours, it allows me to practice whenever it fits me.Recently the old site has been switched to a new platform. I had some issues with switching accounts as my old email was locked due to the lack of activity. I addressed the support center of the platform for a help. I was sure I won’t be able to renew my access to the package, but the issue was solved quickly by the support representative. Esraa was very nice and very professional. I have got prompt and effective help, and now I am back practicing.
Ella Y
