The website is easy to navigate and the…
The website is easy to navigate and the prices are very competitive...saves me a trip to the local home improvement store...Thanks!
Sheryl Weatherwax
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Factory Direct Filters
4.750 reviews
Last reviewed: Feb 1, 2026Do you agree with Factory Direct Filters's TrustScore? Voice your opinion today and hear what 1,696 customers have already said.
www.factorydirectfilters.comMember since Mar 2026
Factory Direct Filters is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 1, 2026.
Customer Reviews
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50 reviews
Quality Furnace Filters
Great selection of furnace filters to fit your needs.
Margaret Lievertz
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I'm sartifide with the service provider
I'm sartifide with the service provider
Dev Arya
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Great service
Great service, timely shipping, correct filters. Can’t beat it!
Terry Verner
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They are flimsy
They are flimsy. They will work I hope.
Loyal Customer in Florida
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Great product
Great product
Juan Reyes
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Great product for the money
Great product for the money. However could not track the order to know when it was going to be delivered.
Donald Gibson
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Keeping previous orders on file so that…
Keeping previous orders on file so that the filters can be easily reordered. Fair price.
John Goshen
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First shipment arrived with all 6…
First shipment arrived with all 6 filters damaged from the shipping. After contacting customer support they immediately sent another set of filters. Excellent customer service!
Tracy
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My order was handled and delivered in a…
My order was handled and delivered in a timely manner.
Do not display my name.
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First time customer
First time customer, the ordering process was simple, the discount received is appreciated, and timely delivery of the product.
George Benjamin
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Good filters always prompt with delivery
Good filters always prompt with delivery
Tom Kuhl
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Very easy to locate needed filters
Very easy to locate needed filters. I did talk to a representative after getting a great price with discounts added. I had couldnt purchase immediately and asked if I there was a way to keep my cart and price for 24hrs til I contacted person who would purchase for me. I was able toopen account , hold items and price til following day. Filters arrived in a few days and we're good quality. I am happy to have found your filters and on subscription so I can have replacements without worry. Thank you!
Cynthia Marin
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These merv 13 filters are great and…
These merv 13 filters are great and having them on subscription means i don’t have to worry about running out. When you can’t find ‘em locally this is the way to go.
cillbat
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I was sent the wrong filters twice
I was sent the wrong filters twiceRepresentative was no help. I had to figure it out myself on the website.
Angelica Johnson
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Great First Order
This is probably my first order and the delivery was quick and accurate.
Scott Rubel
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So happy I was able to find the special…
So happy I was able to find the special size filter needed. Received relatively fast and in good condition. Great service.
Cruiser
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Really slow shipping
Filters look ok but I haven’t used them yet. Three stars for the really slow shipping
Steve Heynssens
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Easy to order quick delivery and great…
Easy to order quick delivery and great packaging
Warren
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Quick delivery
Quick delivery, good quality filters!
Kathleen Mitchell
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Cite this page
According to TrustPlane, Factory Direct Filters has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/factorydirectfilters-com