USPS needs to better regulate its supply chain!
After some Google research, it led me to Fitness Parts Warehouse. The part price was reasonable compared to others, and the added plus: Fitness is located next county over from where I reside. (Go green!) Being that close, I chose a distributor closer to me with the hope of saving time and energy so I could install the part sooner. Nope. Fitness 'tracking' (a plus) indicated the straw sized part was flown down by airplane from Pennsylvania to Washington DC (some 70 miles away)! And then transported back to me via warehouses in between over the next couple of days! Not the fault of Fitness; it's the supply chain. What a waste. I would have been better off just driving the 20 miles to get the part myself! But all is good and I'm grateful the part didn't need a passport. ;-)
Rein Kreek
Much easier cross reference tables so…
Much easier cross reference tables so you can be assured you get the right part when you need it!
David White
It was a small order
It was a small order. Everything was great. Now I can stop using the 2x4 for a leg pad. Thanks.
Jim Niles
Needed end caps for the legs of my…
Needed end caps for the legs of my proform bike and this was the only place I could get parts for my. Bike. Amazon didn't have them at all. It took awhile for me to get an email on when they were shipped. I agree better communication could be made regarding how long it will take to receive such product(s). Overall, I'm happy with this company.
Stephanie Whipple
Did the job but with bad communication
Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) Had to keep following up versus receiving proactive messaging. All-in-all got the job done, just took awhile and felt like I was being left in the dark.
Scott Matrangos
Super simple and great
Super smooth ordering and shipping.
Fes N
Great place to find the correct part.
I have an older bench but well built. I was able to find the part and order easy. It did take a little longer to receive then I expected, however when I call and left a message the returned my call the same day. Well worth the weight for the correct part (OEM).Thanks for your help, and I will use you again when needed.
Lyle Stone
Great Expereince
Fast delivery, reasonable prices, and had exactly the part that I needed.Thank you!!!
Chris
Part we ordered arrived in good time.
Part we ordered arrived in good time.
Judith Sickler
We have an older Nordic Track…
We have an older Nordic Track elliptical and the replacement parts fit perfectly. Thank you
Rod L
Placed order during the holiday and was…
Placed order during the holiday and was surprised with the quick response the next day. Received several updates on order status and the parts were shipped out the very next business day after order acknowledgment. All parts ordered arrived and successfully installed. I really appreciate having parts in stock for a machine over 10 years old and fast service.
D Eriksen
20 days to ship after the order placed
20 days to ship after the internet order. Then I get this survey before the parts are even shipped. Then I get an e-mail saying the partial order will be here in another 4 days. Clearly unimpressed with the communications and the speed of processing the order.UPDATE They were very quick to apologize for the delays in the order and makes me hope my situation was just a 'one-off' happening. Thanks to the team for responding.
Jay Bareman
Exact matching part
Was exactly what I needed. Took about 2 1/2 wks for delivery.
John
Poor Service
I ordered a part on 12/17. I received an automated email on 12/22. I have not received the part yet or any update.
Ron
Thanks! Saved $$
Part was a perfect fit...was able to save a lot of money by not paying for a service call. Thank you.
Morgan Grumbach
Seems to have a good stock of parts for older equipment.
We have a old Nordictrack 1300 and somewhat worried Fitness Parts Warehouse wouldn't have the part, but glad they proved me wrong. Fairly fast shipping as well.
Michael Westlake
had the part and delivered the part in…
had the part and delivered the part in a timely fashion. customer facing support for order updates seemed to be practically non existent.
THOMAS GOODMAN
Waiting on backordered parts…
I'm still waiting on backordered parts to be shipped, so it's too soon to intelligently rate this company. Coimmunication and customer service attitude has been great so far!
Gary
Empty warehouse?
Order placed Dec 6. Now Dec 24 and still waiting. Parts have not shipped yet. Very unhappy with service from this company.
Robert Swartz
Excellent
Very timely.
Jared Nelson
