Dont Do It!
Horrible communication, poor scheduling ability and charged me triple what a local company can do for you!
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Dimension Waste Management
4.250 reviews
Last reviewed: Feb 18, 2026Do you agree with Dimension Waste Management's TrustScore? Voice your opinion today and hear what 454 customers have already said.
getdimension.comMember since Feb 2026
Dimension Waste Management is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed February 18, 2026.
Customer Reviews
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50 reviews
So happy you came to pick up my…
So happy you came to pick up my mattress. reliable and great!
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Late pickup, bad communication
Pickup was several days later than scheduled and the person picking up was still confused about what OzzyJuice even was, despite already submitting pictures and description of it when submitting the request. I had to reach back out when the original appointment was missed on Wednesday and still never heard anything until the driver randomly texted on Saturday. The booking platform shows a price of $250 but the representative emailing me says it would only be $50, so now I have to reach back out again to clarify even after the fact. Everything seems all over the place with this company.
customer
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Got the job done
They picked up my mattress relatively close to their estimated time window and that was all I needed so I am satisfied and would use again!
Jaime Brackeen
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on time
on time, friendly, efficient
customer
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Professional from start to finish.
They set an appointment and showed up on time. The article that he picked up was carried from our house to his vehicle without any problem. It was a smooth and professional process from start to finish.
Rick
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Great service
The gentleman who was to pick up my old mattress and springboard arrived early and loaded up both items quickly.
Brian Alvarado
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Hand Sanitizer Pallets
Great quick communication with pick up dates and times. Driver was very professional and on time. Just overall a awesome experience.
Brian B
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I hired Dimension Waste Management to…
I hired Dimension Waste Management to take care of some heavy trash and old stuff, they were fast and polite, showed up when they said they would, and cleared everything without leaving a mess. Communication was good and scheduling was easy online. On the flip side, some people said pickups were delayed or communication got messy, so I’d double‑check timing if I were you.
Wesley Grant
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Dimension did what they were hired to d
Dimension did what they were hired to do in a timely fashion. Highly recommended them.
JEFFREY KLUS
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Driver showed up with no call
Driver showed up with no call. Wouldn't take pallets due to stack, even though picutres were sent multiple times. Also, driver showed up again and wouldn't deliver without POL, which was given to us by Dimension. Dimension should have given the POL to their driver.
customer
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Amazing company to work with
Amazing company to work with. Great service!
DAVID DOUST
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Easy to work with
Easy to work with, great service!
customer
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Great
Great! and Quick to Respond
CCC
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I have been waiting for 2 months now…
I have been waiting for 2 months now for them to pick up my waste. Payment was made on 8/27 and it is now October. I have 2 different emails saying my stuff was picked up and it hasn't been. I have asked for a refund and will find another company.
customer
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Really amazing team to work with and…
Really amazing team to work with and really goes the extra mile to help support our business. Always working toward helping with improving services.
George Elliott
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Welcoming, Professional, and Efficient Service
- Welcoming and professional attitude.- Efficient service; fast response time (email/ telephone) and scheduling.
NC
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Only that I waited all day
Only that I waited all day, for the visit. It was scheduled and cancelled. The follow-up date worked. I hated waiting twice. Otherwise, the pickup was fine. The communication was a bit choppy for what I had to pay for the disposal . Thanks!Tom
Thomas Gyepes
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No one came to pick up my mattress…
No one came to pick up my mattress despite multiple calls and attempts on my end to schedule and reschedule the pickup.
customer
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great service, can't afford the cost
Booking and pickup went well. We just can't justify the cost.
customer
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Cite this page
According to TrustPlane, Dimension Waste Management has a 4.2/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/getdimension-com