Do you agree with Guardian Self Storage's TrustScore? Voice your opinion today and hear what 958 customers have already said.
Guardian Self Storage is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 13, 2024.
Heather showed empathy and was so consoling with my situation for needing the storage unit. She related to me and listened to what I had to say. I am very happy with my interaction with her and I would deal with her only if I had that choice. beautiful personality and highly professional.
Customer service was very good. She was very friendly and efficient and took care of everything for me. Overall, it was a very pleasant experience. I did have a little trouble finding the storage unit due to the placement of the number. However, the unit was nice and clean. Overall very pleased.
Great experience. George has been very attentive and helpful. Very happy and satisfied.Diego G.
The process was simple and explained to me. I PIF for 13 months. The space is close to my home. So far, I haven't moved a single box into the space, but I am glad I have it.
Rich made the entire experience easy. It was a pleasure doing business with him.
We have been using Guardian Storage both for our business for years and recently for personal use. We would not go anywhere else! Chris, the manager, has always been so accommodating and helpful. We have never had any problems accessing or using the facility! We would highly recommend Guardian!
Very nice clean place. Rich the manager is one of the nicest people I’ve met in a long time
We were referred to Guardian in the midst of an emergency. George was so knowledgeable and friendly! We definitely appreciated the ease with which he helped us get into the right unit. Thanks to George we felt safe and secure in our choice to go with Guardian!
Good customer service
I'd take these positive reviews with a grain of salt because the building of my climate-controlled unit has become infested with mine. Most, if not all, of my belongings are no longer salvageable. The only reason one leases a storage unit is for a safe space for one's things, and unfortunately, they won't be safe here. I would not recommend this storage facility to anyone.
Christine was kind and very patient. Your storage unit is very affordable & clean.
Explained everything about the space very clearly.
My husband and me love this place, the guy in the front desk was so gentle, kind, excellent customer service and my dog love him too ♥️ thank you so much Richard
The friendliness of the staff -- the details I got in advance --- the clarity with which the issues were described --- and it was easy to store my stuff --
The women from the front desk did a good explanation about the instructions.
Property Mgr. Rich Dewitt. went above an beyond to help me. I'm a return customer. The Wappengers Facility is awesome.very clean and well maintained.
Thanks to Kristin's friendly way of being the expericence of opening a storage space was enjoyable and easy.
Judy was very kind and professional
I really like this establishment. They are great. Friendly service. Amazing. Local.I have used them several times. And what I really like about then is that I can access my belongings 24 hours a day.
Unlike other storage facilities the climate control units really ARE climate control. Too bad there have not been any available for a long time. George is an excellent manager. He is always helpful and property is well maintained. I actually look forward to paying monthly rent bc it gives me an opportunity to ck in with George.
According to TrustPlane, Guardian Self Storage has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/guardianselfstorage-com
