Worst Dealership I’ve encountered
I purchased a Ram cargo van from them back in July 2025. I worked with the finance manager Noe. We ran into a problem with the funding with the bank. Noe, tried to tell me that the contract is automatically voided to due to the financing issue and that I would have to pay a %20 restocking fee of the vehicle price meaning the 29K plus $1/mile. When I asked him to show me the clause on the contract he responded with “it’s not on the contract, but it’s on our website “ now I don’t know if he’s just incompetent and doesn’t know how contracts work. They asked me for a co-signer since I refused to pay that. I gave them my dad’s paystub. When I reviewed the new application they lied about my father’s occupation and income. When I called them and asked why they did that, Brandy told me that they do it for better approval odds, which they tried to have us sign and confirm as accurate which is perjury and illegal. They never transferred my title again illegal. I’ve not been able to work since September of last year since I don’t have a tag to drive the car. I will submit a complaint with the Attorney General’s office and the DMV. I spoke to an attorney in IN and he gets quiet a few calls about this dealership it seems like they have a pattern of screwing customers over and breaking the law. I’m looking for other victims to take the necessary actions and stop this business from hurting and stealing from anyone else. Do not trust their reviews.
Fritzly Decime
Lorraine and Jocelyn were very timely…
Lorraine and Jocelyn were very timely on their communications and very accomadating in setting up appointment times and location.
Bill Salmon
Came in and sold my car got a quote…
Came in and sold my car got a quote online and they gave me the best dollar amount! Great service and great vibes. Excellent service!
Austin
Lorraine has provided great service…
Lorraine has provided great service towards selling my car. She was polite and responsive on my queries. I definitely recommend others to avail Services from them.
rajesh bhure
Honest people
Jocelyn was helpful and staff was great overall
TVX Gamer
Car Sales to Indy Auto:The transaction was fairly easy and straightforward
Transparency.
Oyekola Gbadegesin Oluwole
Above Average
This company makes buying a car pleasurable! I mean, “No Pressure, No Problem.” Should be their catch phrase. Seamless and enjoyable the way buying a car should be.
todd bowman
Easy to do business with
Victor is a trustworthy person who truly cares about the customer experience. Vehicles are priced fairly. You will have a good experience with this dealer.
Eric
A-one service in every way!!
Everyone I dealt with from the owner, Victor, on down was friendly, knowledgeable and honest. My deal was fair and the company honored every promise they made to me. Special thanks to my sales rep, Victor, Jocelyn, Bea, Brandy and Rhianna. A-one all around!!
John Flick
Pricing my Vehicle
The Employees here did a wonderful job with greeting me and making me feel welcome, I was able to get help with pricing my vehicle to sell in an very timely manner thanks to Victor Figlin who expertly looked over my vehicle and kept up great conversation during the process!!
Dylan Stouch
Best auto dealership in town
I bought a 2019 BMW X4 from indy automan in 2021 and i sold my 2015 Mercedes C300 to indy automan today. Lorraine and Jocelyn were very quick to respond to emails. The cherry on top is Victor(the manager), Never seen a boss so humble and modest. It took me over an hour before i realized he was the manager, i didn’t just do business with indy automan but i also made a friend in Victor and i can’t wait to refer all my friends and family here. Wole
Olu Wole
From beginning to end customer service…
From beginning to end customer service were greatly served really appreciated the staff courtesy.
Rodney Walters
My search for a reliable Sierra 1500
My search for a reliable Sierra 1500 led me to a Carfax listing. From there I emailed to the dealership. I completed the pre-approval and most of the negotiations online. Then, I visited Indy Auto Man for the test drive and got the factual confirmation of car's reliability. The paperwork was surprisingly quick—I was in and out within an hour! I really appreciated how smoothly everything went. I’m glad to recommend the dealer.
Simon Wins
DO NOT waste your time with these…
DO NOT waste your time with these people. 90% of the reviews on Google are fake; take a look at yelp to see the honest terrible reviews of this place. After purchasing a $50k car from Indy Auto man it took nearly 100 text messages and many unanswered phone calls to get a $5,150 warranty, that was never discussed with me, removed from my purchase. The $5,150 warranty (exact amount of my down payment) was simply labeled “portfolio” on the bill of sale to hide in there. Neat trick. This process took 2 months. All I wanted was a cancellation confirmation, instead I couldn’t get a phone call back. I was also conned into paying ~$750 in fees for “mandatory catalytic converter etching” - turns out that work was never done in the first place.I was told to go to the dmv 2 weeks after purchase as my title would be mailed there, after wasting more hours of my life at the DMV it turns out they hadn’t sent the title. I had to take another vehicle to work since you can’t drive a vehicle with expired tags on a military base. They couldn’t get the title work done until after my temp tag expired. Last but not least I was promised a second key to the vehicle. I agreed to the full retail price (PLUS paying their $750+ in fraudulent extras) because the comfort access keys for this particular bmw is around $750 total as the dealer has to program it. I was told the key would be shipped out the next day, that was a lie. I was told weeks later the key was shipped, that was a lie. I was then told they sent the key to the wrong address (how do you mess that up?) and finally when an envelope shows up 3.5 months later with a hole in it and a $1.50 stamp I’m told that “Indy auto man held up their part of the agreement it must’ve got lost in shipping”Apparently shipping an envelope without insurance that most likely didn’t have the key in it (oldest trick in the book for a SHADY DEALERSHIP) is upholding their part of the deal…and that it’s not their fault since it wasn’t on the “we owe” even though my salesman told me specifically not to put it on their “because we’ll just mail it to you, you can trust me.” After weeks of back and forth I was finally offered $350 towards a new key, keep in mind this is about half of what was required. However if I accept this I needed to sign a “goodwill agreement” - which is fine. However the non-disparagement clause on the goodwill agreement stating that I could never in a public forum say a bad thing about Indy auto man was a not fine! I decided to not give up my freedom of speech for $350 in hush money and rather warn potential customers to look elsewhere! I can deal with everything else I spoke about, but when you make a promise about something so simple as a second key just make it right. It’s not that hard to keep your word. You could even use the $750 you already charged me for work not completed!Bottom line: Go elsewhere, don’t trust a word they say. You’ll regret it!
Pete Bristol
Pablo (customer service agent) was very…
Pablo (customer service agent) was very helpful and flexible. Really recommend him!!
Consumer
The great customer service was provided…
The great customer service was provided for me while I visited the dealership. Knowlegable salesperson showed me the car and explain all the features it has. I had a plesant experience.
Aziza
The customer service at Indy Auto Man…
The customer service at Indy Auto Man is always outstanding, and the car was exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me find the the car I was looking for. I was very impressed with the service I received at Indy Auto Man. Highly recommend, they care about their customer.
Alex Humeniuk
I recently bought a car from Victor and…
I recently bought a car from Victor and had a fantastic experience. He was professional, knowledgeable, and attentive from start to finish. Victor answered all my questions honestly and helped me find the perfect car without any pressure. He also ensured I got a great deal and handled the paperwork smoothly. If you're looking for a trustworthy car dealer, I highly recommend Victor!
Abdal Adan
I have problem for my Titles
I have problem for my TitlesReally bad service and then the one or the phone calls nothing
Jeremias Villanueva
It was easy to communicate with my…
It was easy to communicate with my sales consultant and the guy doing paperwork was great to talk to. Very pleasant. Happy with my 2018 Honda Accord.
Yury
