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Infimobile is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed March 8, 2026.
I contacted Infi chatbot at 11:40pm, 20 minutes before my port in number service was expired and John wasted no time in checking on it and resubmitting my request. Thank you for helping me so late John! Pleasure working with you. 💤…(Next morning) it was daylight savings for the loss of an hour and it still went through! You’re the best Infi!
I was locked out of my cellphone again and Avi worked with me and was very patient with me in helping me solve my problem. He was very kind and understanding in my lack of technology. He searched to find a fix and I am confident that my reoccurring problem won't come back
I have 2 family members on infimobile and they both love it. I am helping my daughter by paying for her son's mobile phone and the price is awesome. Thanks!
I'm not a customer yet, but spoke with Jacob with the chat feature and he answered all my questions. And the wait wasnt too long and I was ok with the answers given.
It took some time to get a rep. (Jacob)to chat with me... but once I did get them on the line, they were helpful... we didn't get to resolve my problem, but they did help... then, after I persisted in asking for more help, the same rep. kept trying different options.... and finally, we got the phone working... There was a problem on their end...so make sure that you ask them to keep trying. Jacob was very helpful, kind and patient... so 5 stars... Blessings
Services never worked. They could not get the hotspot working. Paid an extra $60 for the hotspot. They refused to give a full refund.
Good service
Frank helped me renew my plan. He was patient and very helpful.
Infimobile mobile service was Good. Tom agent give me good customer service.
Alex is very professional, nice and good helper. He is nice patient, and very clever. thanks for his service.
Professionalism at it's peak.
Realized my phone plan expired today and Tom at Infimobile helped me renew at 11 pm EST. He was quick and thorough! Can't be happier with the service!!
I had a nightmarish issue with spam calls from a new number I got with them. Jass and Jacob just vibe and copypasta. Tom actually fixed the issue. So if you have any issues. I hope you get Tom. Top shelf service from Tom.
I ordered the $49 Infimobile 12 month plan on 02/26/26. I attempted to activate and port in my telephone number on their web site, but ran into problems. I called Infimobile customer support and after a very short wait, Jack came on the line. I gave him the information I had previously entered on their web site. He re-entered it and said I should receive a QR code in an email within 48 hours. About 15 minutes later I received the email and QR code, scanned the code with the phone needing activation, and in less than 5 minutes my phone was activated with the ported in number I requested. Jack was very courteous and easily understood. This was the easiest cell provider change that I ever made.
Switched from Infimobile's T Mobile network to Infimobile's Verizon network. Original rep said it may take up to an hour for the service to be activated; 18 hours later, still no service. Chatted with 3 different reps and none of them can help as they said the new eSIM is already activated and it should work. Finally got to Frank and he provided me with step by step activation steps and also a way for me to enter the activation key manually. After all, it works and Frank even called me to confirm my service is all good. Frank rocks!!
Lowest cost cell phone service with good coverage and 24/7 online service (real person I just tried), and good amount of phone service. I tried both and I can actually talk to real people pretty quick and I'm happy!
Alex is really helpful.
Sharon, JackToday both you give me great help, solving the problem of not being able to make calls without Wi-Fi. Thanks.
I was having a problem and used their chat. Martin helped me resolve the issue. Thanks for the great customer service!
Although I would rather speak with a live person they handled my issues in a timely manner, so far so good,
According to TrustPlane, Infimobile has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/infimobile-com
