Never received product and no communication from company.
I ordered July 3rd and still have not received the product. I have emailed at least 3 times and have not gotten a response. They say delivery is 5 to 8 days in the US.
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Kerotin Hair Care is an online company. Based on 6 reviews on TrustPlane, it has an average rating of 2.3 out of 5 stars. Last reviewed July 20, 2025.
I ordered July 3rd and still have not received the product. I have emailed at least 3 times and have not gotten a response. They say delivery is 5 to 8 days in the US.
Such a waste of money and useless money back guarantee. Never trust these guys. No results at all and this increased my shredding. I am posting this from my husband's account as they have blocked my email from posting review.
Love their intensive hair growth drops & it is so soothing after a shower! Using along with a few other products and my hair never looked so good right out of the shower. No more frizz and less hair fall.
I ordered products worth $168 and nowhere during the buying process or after was indicated that I will be asked to pay additional customs charges (US to UK shipment). So now the parcel is being held by USPS and I am waiting on further instructions and to find out how much more I'll need to pay. And this is after I've waited for 8 full weeks already!! International shipment was indicated on their website when placing the order at 2-3 weeks, but it actually took over 7 weeks for the package to leave the US.
I order some supplement and I paid 130£ I wait two weeks and didn’t arrive and they send me paper that I need to pay tax custom and when I send email no one answer I keep sending emails after 3 days someone answer by saying if you don’t want don’t accept the package and we will refund you so I need to wait until come and reject it to go back to us so they can refund me Very very very bad company and bad customer service
Excellent Product overall & for my hair, after using it a while seeing new baby hair On my head.
According to TrustPlane, Kerotin Hair Care has a 2.3/5 rating based on 6 verified reviews as of April 2026. Source: trustplane.app/company/kerotin-com