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Kurvpay is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed March 7, 2026.
I haven't a chance to experience Kurvs services yet. However, my conversation with Marlia is what helped make my decision. She was polite, responsive, respectful and patiently explained how things work while answering any questions or concerns I had. She took the time to understand my situation and helped find the best solution for me.
They are always available for support, and it's seamless to accept payments and run your business. Slightly lower fees would make them perfect.
Answered all my questions.
Marlia was amazing. I'm a really tough costumer and sometimes hard to please. I expect alot and only want the best and Marlia provided that service hands down. She was there to answer any questions I had. On top of being local I couldn't have had a better experience. Thank you Marlia.
Your team was amazing and persistent which actually helped get this done.
Good onboarding experience.
Marlia was great will always keep in contact with her for the way she worked with me
Marlia Gordon was a fantastic communicator, well spoken and easily understood. I am not a very computer savy guy in his late 60's, and she went above and beyond to help me do the application, walking me down every step. She is to be commended for her determination and skill's in achieving me sucsess in getting approved and getting the hardware shipped timely!
Everything went well, but the first part where my account was getting set up for authorize.net, took longer than I expected. Customer service was very good.
You were very thorough in the vetting process and diligent. I hope to continue the great customer service.
Great service and fast set up.
What made my experience great was phenomenal guest service and communication by Melissa senior account manager for Payment Cloud. Melissa is incredibly easy to speak with, as her direct speak and follow through clearly shows her commitment to excellence! SENDING A MASSIVE THANK YOU TO THE WHOLE TEAM AT PAYMENT CLOUD!! ERIK
Their collections associate is an absolutely disgusting human being and shouldn’t be allowed to talk to any clients, I have never in my life talked to someone so rude representing a business or working for one. They allowed someone to open a business in my name and I’m calling them telling them it wasn’t me and that I wasn’t aware of any of this. He then proceeds to tell me I can’t do anything but pay, what a joke this company is
Kurv allowed someone to open a business in my name with zero authentication. Took them forever to close it down, even after I reached out to them. Come Jan 31, they sent me a 1099 for the fraudulent business. So... thanks, Kurv, this has been a royal pain in the butt.
Very Professional, Patient and detailed... she explains the product the answer any questions you have. Thank you!! for all your help and your SUPPORT!!
I special shout out to KURV! Never knew this company by their name but after contacting you and talking with Marlia who represents your company I found out. She was very informed of what you offer and made it very easy to understand. Yours company offers very competitive rates and service. Thank you. Penny Price. new customer as of Jan.26,2026
Marlia was very professional,courteous, and kind. She made my experience wonderful with Kurv.I look forward with my professional endeavors with this company and with marlia.Brenda/Owner of A Time for You II, llc
I don't want to mean but using there service is a everyday torture. They Hold Payments and tell us to call the customer and ask about there bank information, really? I mean you want us to do your job. I appreciate the verification and compliance but I cant call my customer and ask. I have every document to share with them, Bill of Lading, Insurance certificate and even the invoice from authorize.net. They have the worst customer service and technical guys. They are mean, harsh and rude. Feels like I am stuck with them. I don't know who is handling this company but they really need to learn how other merchants work. They have $25 fee every month and then there is a minimum fee of $49.50 and then 10% hold on every payment and hidden charges. We are making a living here and they have made it hell for us. Please do not sign up a contract with them, they have a hidden exit fee of $600. Please be aware.
Customer service persistence in solving the issue
Perfect sure smart patient
According to TrustPlane, Kurvpay has a 3.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/kurvpay-com
