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Laptop

3.314 reviews
Last reviewed: Jul 24, 2025

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laptop.com.auMember since Mar 2026

Laptop is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 3.3 out of 5 stars. Last reviewed July 24, 2025.

Customer Reviews

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14 reviews

I ordered a laptop from this seller and…

I ordered a laptop from this seller and the experience was excellent from start to finish. The seller was responsive, answered all my questions patiently, and provided complete specs and real pictures before delivery

James
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I have a R415 deducted of my account for an online purchase I did not make. I want my money back please.thank 😩

I have a R415 deducted of my bank account for an online purchase that I did not do..I want my money back 😩 😫 😪 😕 😒

Cilia Joubert
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I bought my son's laptop form this site

I bought my son's laptop form this site. Received in 3 days. Good condition. Good seller.

Harrison Zhou
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I had read all reviews and thought I…

I had read all reviews and thought I might have lost my money but they sent the right laptop Aus Rog very happy.

SIMONE
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Thanks Guys

Thanks Guys. Recommended!

Coleman Dixon
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The HP laptop I received was better…

The HP laptop I received was better than the one I ordered and is working perfectly. It was deliver promptly. I was able to speak to them about what I wanted.

Norman Webb
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Great site!

Great site!

Marc Bronson
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Different laptop shipped

I ordered a ASUS republic of games (ROG)gaming laptop with 128GB SSD and additional 1TB HDD.They sent me a different ASUS laptop and not a ROG laptop and the hard drive capacity is only 480GB.A total SCAM. The ASUS ROG laptops are Black in Color with the logo on the top cover and I was sent a Silver color laptop.

Hany
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SCAMMERS

Selling absolute rubbish with no REAL warranty. A warranty is no good if you can't make any claims. May as well say it's for 10 years. Positive reviews on various sites are fake. PLEASE don't buy from ANY company that won't accept PAYPAL. That says all you need to know

SADFACE
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This is my 3rd laptop from this company…

This is my 3rd laptop from this company as I’m a teacher in remote Queensland and I recommend my students to buy from this company.Everything works like clockwork- Thanks Guys

Nicola Addlem
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Fantastic service from laptop.com

My daughters MacBook stopped working which she needs for finishing off her assignment and I spoke with Stan at laptop.com. He was extremely helpful and arranged for Microsoft Office to be installed and it was couriered to my office the same day. I’m so grateful thanks for the amazing service.

Lucy Johnson
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Not REFURBISHED Useless laptop

Useless laptop, NOT REFURBISHED as advertised. They refuse to refund, saying send it back and we'll look at the trackpad issue! If it was refurbished it wouldn't have needed a new battery, the trackpad would be working and Windows 10 is useless as Dell don't support it on the model I've been sent. JESSIE BONA REFUSES to admit the item is not as described and says their obligation is to repair. If it had been refurbished...it shouldn't need repairs on receiving. 10 days of emails back and forth, an offer of remote assistance...would anyone let this happen when they won't call you? SCAMMERS....

Mary Beasley
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Not afraid of Consumer Protection or the bad reviews

They send me a laptop that won’t even turn on. They don’t respond to my urgent request for refund and are not afraid of customers complaining to Consumers Affairs. They don’t provide you with a phone number and are basically impossible to reach.

Hamed Hafezian
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Don't make the same mistake I did ...

Don't make the same mistake I did and trust this business. My refurbished laptop has had nothing but problems since the day I brought it, and I asked for a refund and they refused, claiming their warranty only covers hardware not software issues, and they've deemed my issues, (again since day one), software issues. It's a joke. Not only that, they mixed up my order when first purchasing it, and didn't send it until almost a week after my order as a result, and it arrived almost a week after that. This is one of the worst experiences I've had with any store, if not the worst. Avoid them like the plague.

Matt
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According to TrustPlane, Laptop has a 3.3/5 rating based on 14 verified reviews as of April 2026. Source: trustplane.app/company/laptop-com-au