Do you agree with LegalMatch's TrustScore? Voice your opinion today and hear what 2,724 customers have already said.
LegalMatch is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.5 out of 5 stars. Last reviewed February 27, 2026.
Only used once in February of 2025. Did not realize this was a subscription that I did not want. No notification of being automatically charged in 2026. I have requested to cancel my account and a refund. There is not a phone number for customer service nor does the website allow you to cancel. Very strange and not on the up and up.
LegalMatch charges for "recurring quarterly Subscription", although I never signed up for one. They did it 3x over the course of a year, I had to change my credit card # to get away from these thieves. LegalMatch ignores any requests by email or phone.
Great platform easy to use
You’ll spend time dumping everything you know about one of the most traumatizing experiences of your life (if you’re in my shoes). A handful of privileged silver spoon early career attorneys will reach out seeking to extract dollars from you. I listed I am not looking to throw hundreds at an attorney before I know how they can help me specifically, but the ones who reached out to me were trying to force me to schedule $150-600 initial consultations. If you don’t have hundreds of dollars to throw at an initial consultation with one of these greedy silver spoon assholes, they won’t help. It’s sad the majority of people who have the privilege in life to become attorneys only use their skills to extract & enrich, not to help and hold accountable. My case is very strong, they just don’t care about anyone but themselves. F* LegalMatch, don’t waste your time on the bad, greedy attorneys that will reach out to you through there.
attorney Gregory McGill. Jan. 12th, 2026. 30 minute consult. instantly,I knew this was not the right attorney for me or anyone for that matter. This was rushed and condescending and left me feeling r than before the call.He didn't care about me or he facts. zero guidance. the-worst!
I've been posting my discrimination story over and over again. I also uploaded some documents, but I'm still not getting the help that I need.
UPDATE: LegalMatch communicated with me briefly on LinkedIn, but when I persisted in asking them to fulfill their Satisfaction Guarantee and take the steps as outlined in their own Guarantee, they stopped messaging me. They only exist for the lawyers. They are as much as a scam as the lawyer I hired through their service.ORIGINAL POSTWhen a lawyer I found via LegalMatch started scamming me, LegalMatch refused to honour their Satisfaction Guarantee (this review won't allow me to include the direct link to it, but it exists as of 2026, Jan 12).It was almost impossible to find a way to contact customer service, but even when I did, nobody replied to my emails. I finally had to message them on LinkedIn, where they then stated that it's not their job to oversee individual lawyers.I wasn't asking them to oversee my scammy lawyer. I was asking for them to fulfill the promise they made to people who use their service
Untrustworthy!! Inhumane!! Would not recommend!! These people are scam artists all around to clients and employees!!!GLAD TO KNOW THE TRUTH FINALLY FOR MYSELF!!!Nobody should trust these idiots!!!This Company has zero ethics takes advantage of innocent victims and Attorneys Companies and even employees they scam anyone they can.It's the only motto they have !!! SCAM SCAM SCAM That's the impression I was given after the interview process. I thought it was good Company come to find out ...I was scammed into believing that !!They are completely unethical!! I know now the real truth from inside experience!! iI was actually very disappointed to find out that's their real inside culture!!! They refuse to hire honorable respectful employees they will ONLY bring on people willing to be dishonest and cut throat at all costs !!! My friends husband a felon of course ha ha got hired same day ripped off everyone he told me they award scammers dont wantgood honestemployees!!! They dispise good honest people Refuse to hire honest employees ! !! Doesn't align with their "culture "DO NOT TRUST THIS COMPANY!!!RUN RUN RUN 🏃♂️ BIRDS OF A FEATHER 🪶 THEY SCAMMED ME AND THEY WILL SCAM U BIRDS OF A FEATHER SCAM TOGETHER!!!
The one match I received was from an attorney firm that didnt practice what my issue was for and they never replied to my inquiries. I emailed LegalMatch and never received a replyHey Jessie at Legalmatch, I appreciate you concerned about this review, but I stand by this. I would work with you directly but I do not receive replys from legalmatch, same with the one match I was provided. Not return of phone calls. You request I update my entry, but it is accurate.
For some reason Legal Match decided to start calling my law firm this year after we'd been in business over 10 years. What angers me is that they keep telling my receptionist that they "have done business with me," "have a case they want to discuss with me," or "are calling about a potential client." These are just lies to get around my receptionist and intake team that screen marketing cold calls because they're a waste of my time. I did end up talking with one of the agents eventually because Legal Match wouldn't stop calling my intake team and claiming they were a client and would ONLY talk to one specific lawyer at my firm. This of course was complete BS. I went through their pitch and explained that I don't work with paid leads companies that won't do Month to Month. If you stand by your product, you know people will continue to pay for it. If you don't, you need long term contracts. The sales agent I eventually spoke with was nice enough, but I really really do not appreciate marketing people lying to my intake or receptionist, even bending the truth, just to get to me. If you have a good product you don't need to do that. Take your money and invest in your own branding and marketing campaigns. 12/22/25 Update - LegalMatch continues to call my firm and use the same tactics described above, despite leaving a response below that they've removed us from their list. Their customer service seems to be as dishonest as their sales people. 12/30/25 Update - I emailed their corporate and legal departments to get them to remove us from their call list like their response to this review claims. They have not done so and continue to call my intake team, lying to try and get past them. I am now doing what I told them I would do and leaving negative reviews elsewhere every time they call us and waste our time. 10/10 do not work with these scammers!
Seven months ago, LegalMatch referred my boyfriend to an attorney for a complex case. She was disbarred last month, now faces up to 20 years in prison, and his family paid her over $25,000—before her alleged felony assault.When we noticed red flags early on, he called to voice concerns. He was transferred to complaints manager “Jim.”When Jim began raising his voice and berating him, he started recording the call.Jim dismissed his concerns, told him he knew her personally, and that he was “lucky to have her.” When my boyfriend tried to respond, Jim cut him off: *“No, no, no Matthew. Period. End of story.”* Then: *“This is going nowhere. Have a good day.”* Click.We’ve spent the last two weeks calling and emailing LegalMatch trying to get answers. Every number goes straight to voicemail. No one has responded.He’s now navigating complex litigation pro se while managing serious health issues.
I would not use this platform ever again. This first part is about Legalmatch. They do not have effective controls in place to regulate attroney quality. They offer a guarantee but they aren't available for any support. The 775 legalmatch phone number rings an outdated answering machine and clients are instructed to leave a voicemail which they do not respond to. Second, the attorney quality is low. We were referred to an attorney who was retired and living abroad. He took payment for a consultation then went quiet for two days. We had to follow up three times to get a scheduled appointment. Then he showed to our scheduled paid consultation 35 minutes late! During this paid call, it became clear immediately that he had not even reviewed the materials that we provided. As a result he was not prepared to address most of the questions in the brief that we provided effectively. That is the kind of attorney that uses this platform.I would not recommend it to anyone.
LegalMatch Atty. Sweeney was very honest and provided me with professional legal advice. I appreciate the her open and honest advice. Thank you,Carlos Garcia
I got in contact with a lawyer thru legal match . After several emails and a phone call I paid the retainer . I never heard from the lawyer again. Tried to contact legal match concerning the issue and got no response from them either. I would not trust this site or anyone on it A complete SCAM!!!!.
Good culture and supportive management. LegalMatch offers work-from-home opportunities, career growth, and a competitive salary.
Attorneys beware of Legal Match based in Reno Nevada as a source for client leads. Legal Match is unscrupulous for their misrepresentations over inflating the amount of leads and the quality of leads seducing you into a 1 year contract that leaves you stuck making payments for a substandard service. For example, in the territory in California, costing over $1,110 a month I was advised they provide an average of 70 leads per month. The average has been less than 50. Then a representative who has apparent authority advises that they will let you out of your contract but later advises they cannot. Their overly friendliness and willingness to assist you does not make up for the lack of quality in potential clients who mostly are just looking for free legal advice, cannot afford an attorney, are seeking contingency arrangements for amounts that do not warrant the time, do not respond to you, have weak cases or no case. You spend up to 30 minutes on a consult, further time with follow up phone calls, emails, review of documents, so maybe you acquire 1-2 out of 50 that will actually retain you. After almost 7 months I have (3) clients from Legal Match. Maybe if you are lucky, you break even after all the time and effort expended, but in reality if placing a value on your time, you lose. Don’t trust them!!!
You have the flexibility to manage your working hours and you won't be stressed out with the workload and the management.
A close friend of mine, an attorney, had a frustrating and disappointing experience with LegalMatch, and based on what he shared, I think it's important to raise awareness for others considering this service. In his case, the platform did not deliver what was described in the sales presentation. He was led to believe he would receive curated, qualified leads in his practice area and jurisdiction. Instead, what he received was a series of leads that he felt were unqualified, often unresponsive, and in some cases completely irrelevant — including contacts from outside his licensed jurisdictions or unrelated legal fields. According to him, many leads had no ability or willingness to pay, and others never followed up after initial contact. He described it as a “quantity over quality” experience, which did not reflect the personalized, professional lead-matching that was promised. In his view, the service felt more like random client requests being pushed through the system — which is why he jokingly suggested they rename it “Legal Spaghetti on the Wall: Does It Stick?”He also expressed concern about how the service was marketed — with high expectations set around the number and quality of leads and ROI — none of which matched what he experienced. On top of that, he was locked into a long-term contract with auto-renewal terms that made it difficult to cancel. He felt that the refund policy was unclear and difficult to qualify for, despite the existence of a money-back guarantee being used in promotional material. Even now, long after discontinuing the service, he continues to receive marketing emails from LegalMatch, which he has found irritating and unsolicited.In his personal opinion, the platform did not deliver on its promises, and he did not see a return on his investment. While every attorney's experience may differ, his feedback suggests potential clients should read all terms carefully, get any claims in writing, and be cautious before committing. His experience reflects a mismatch between expectations and reality, and he would not recommend the service to colleagues.
Great company with a non-toxic culture and real growth opportunities. Sales team is supported, empowered, and rewarded. A place where you can truly thrive!
Beware of Legal Match! They fraudulently misrepresent the quality of leads they will send you before you sign up. After you sign, they send all kinds of leads, all with potential clients who have no money to pay for your services. Then Legal Match will not let you out of the contract.
According to TrustPlane, LegalMatch has a 2.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/legalmatch-com
