Recieved scratches on product
Recieved scratches on product, otherwise all ok.
AKIB DESIGNS
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Home Decor
2.317 reviews
Last reviewed: Nov 13, 2025Do you agree with Home Decor's TrustScore? Voice your opinion today and hear what 18 customers have already said.
homedecor.comMember since Mar 2026
Home Decor is an online company. Based on 17 reviews on TrustPlane, it has an average rating of 2.3 out of 5 stars. Last reviewed November 13, 2025.
Customer Reviews
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17 reviews
very good customer service
very good customer service! nice quality rugs!
Susy Roth Burk
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Quick notice
Hello Are you available for quick chat about business growth
Islamiyah Ayomiposi
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Wrong product was sent
Wrong product was sent. After I called them and they agreed to refund me, they stopped answering my call. If you can't deal with customers, don't start a business. Being sweet on the phone and proceeding to ignore the customer is a horrible long term strategy. Good luck not getting any positive word of mouth marketing and hurting people's sentiments by stealing their hard earned money.
SK
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Bait and Switch
When I received the items they looked nothing like the polished ad. They misrepresented with an entirely different photo. Do not order from this company… Ever
Melanie Doss
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The Scallop Marble Wash Basin is…
The Scallop Marble Wash Basin is shallower than described on your site. It also has multiple chips. I need to return this item per your return policy, but I cannot get an email response back from you, though I have emailed you three times and your phone is not working.
Rebecca WELLS
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I feel cheated. We ordered a basin/sink and it’s full…
We ordered a basin/sink and it’s full of cracks and the finishing is very bad. We informed them that we would like to return the items ( vide WhatsApp). After that they informed me that they would let me know how to return the goods but have not responded thereafter. They do not take my calls and my messages are on 1 tick. My assumption is that they have blocked me. The visuals on the website is very good but we are very disappointed with the physical product itself. I need this matter resolved immediately.
Ipsita DasGupta
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You do not include dimensions on…
You do not include dimensions on description therefore we received a sink unusable so we must return it.Your return policy stinks. We should not have to pay for shipping this item back. Should you have included the dimensions on the description we would not have ordered it.Once a client, never again.
Albert Niels
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Beautiful decor piece for my living…
Beautiful decor piece for my living room. Very happy with this purchase.
Kimberly M.
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Quickly processed my refund
Quickly processed my refund
Marilyn Wiggins
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The piece is beautiful but I ordered a…
The piece is beautiful but I ordered a 5 inch bowl and what I got at best was a little over 4 inches. Quite disappointing.
Lara Adler
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Lotus bud shaped marble tealights look…
Lotus bud shaped marble tealights look awesome, as pictured on the website. Items took a bit of time (10 days) to ship initially, and I had to write the company to ask about it, after which the order shipped immediately and came quickly. It was packed extremely well with newspaper, bubble wrap and foam sheeting.
Gentlemenscholarsclub
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AWFUL product
AWFUL product! Came broken and misrepresented and two weeks late. Be wary!!!
AHOWA
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WRONG PRODUCT RECEIVED. Not
Waiting to hear back for more than one week for wrong product shipment. Emailed photo of the incorrect product I received and still waiting. Had to initiate a dispute with my credit card company.
DC
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Has not shipped
Has not shipped
Patrice
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Worse company ever
Worse company ever. No one ever got back to us on an item we wanted to return. We will never you use this company again.
TTS
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Amazing product quality
Amazing product quality. Just as shown in the pictures
Lisa Robinson
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Cite this page
According to TrustPlane, Home Decor has a 2.3/5 rating based on 17 verified reviews as of April 2026. Source: trustplane.app/company/lehomedecor-com