It's good no problem
It's good no problem
Shubham
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Lighting City
4.250 reviews
Last reviewed: Apr 14, 2021Do you agree with Lighting City's TrustScore? Voice your opinion today and hear what 100 customers have already said.
www.lightingcity.comMember since Mar 2026
Lighting City is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed April 14, 2021.
Customer Reviews
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50 reviews
Seller delivers wrong products and don`t react.
Seller delivers wrong products and don`t react.We ordered a black coloured lamp and got it in white.Seller does`t answer and don`t ewfount the money.Don`t order anything exept you want to lose your money.
M. Strauss
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No response in days
No response in days! Unable to check out with CC even though site says it accepts all. Only paypal is showing up. Looks shady! Not purchasing here.
Steven
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Site Broken, No Response from Merchant in 2 Weeks
Two weeks now with no response from their Customer Care. No phone number to call, only an email address or Web form. No payment methods except PayPal actually show up in checkout - despite claims on site that they support various CCs. Any attempt to complete purchase with PayPal FAILS - error message show 'Gateway Failure - Restricted Account'... Not the buyers account (I checked), the merchants account apparently. Appears either out of business or otherwise suspect.
David Moore
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Not in business anymore?
I'm not sure what's going on with this retailer. I placed an order for an item 11 days ago and have not had any updates. The item was listed as in stock and that it would ship in 1-3 days. I have emailed and called multiple times but there have been no responses to any of my inquiries. I payed through paypal, luckily nothing has been charged, it's just listed as processing. So perhaps this retailer is no longer in business but just forgot to disable their website...
HSRD
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SCAM ALERT!
Ordered 5 fixtures 3 months ago, paid by credit card at the time of the order. Haven't received anything, and the status says "shipped to warehouse". What does that even mean? I've emailed many times to customer service and sales emails, without any reply. BEWARE! This site appears to be a SCAM to get your credit card number!
Amy Nelson
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Being ignored...
I ordered a fan light and a fan, the light came and a globe was cracked. I emailed and they responded right away that they would send a replacement globe. Not only did that never come but neither did the fan. After numerous unanswered calls and emails, I'm finally resorting to contacting my credit card company and the Better Business Bureau. What really makes me mad is they list the item as 'shipped' but no tracking....shady.
Betsy Wyckoff Powlen
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Great product, so well packaged, thanks.
Love the light fixture!
Raymond Soden
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beautiful lights
The bathroom lights that we got were beautiful. The cups (cones?) for the lights are a bit different than the pictures. There are few paint dots inside of the cups but still very beautiful. The only complain I have is that the return policy does not have free return shipping. I did not have to return the lights but it would be a bit of an expense if someone wants to do the returns.
Suresh
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Horrible return policy-read fine print
My interior decorator found two wall sconces for an area of my home from this company. They looked great, so I ordered them. When they arrived, I opened one of the two boxes to see how it would look but immediately found that they were a bit to flush mounted for my wall with 1/2" trim. I called to get a Return confirmation and was told I would get a 15% restocking fee plus pay to return them(not totally uncommon) but the restocking fee is history these days. Only one light was unboxed and put back like it never came out and still got burned on it. 3wks later and still no credit on my account. Never do business with them again.
Customer
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Great experience, great product
Loved the product and prices were the best I found... The only thing I can say that I wish they made more clear was Whether or not we needed to purchase the remote for the fan separately. They list it as optional so I misunderstood... And purchased a remote too.
Karen C
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Pendent outdoor lighting
Right price, sturdy, easy installation looks great. Fast delivery was easy to order. I would recommend and will be back for future purchases
Andrea
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Fan man
Very helpful
Fred
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Great Outdoor Lights
We were doing some up grades to the exterior of our house and we ordered 2 of these lights and after we installed them they looked so nice we ordered a 3rd one, we have 2 on either side of the garage and 1 by our front door.
Jim Thompson
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Excellent service and products
Found exact style and features for complete replacement of 8 outdoor light fixtures. All items shipped timely. No damage. Good quality. Only time will tell how well the hold up in the elements. Some confusion on shipping order that had one light out of stock. Call to customer service quickly resolved and out of stock item shipped as promised when restocked.
Marc
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The pendant Tiffany lamps are a magnificent completing feature for my kitchen.
Saw this pendant fixture advertised by a large retailer for significantly greater cost. I was extremely happy to find it at a price point that I felt I could stretch to afford. The glass shades arrived unscathed by the shipping - I am used to foam form-fitted to Tiffany glass, but the packing, while a little messier, served its purpose well. There were no installation instructions, but my sons were able to complete the installation with a little trial and error. The fixture has greatly improved the lighting in the work area of my kitchen in addition to becoming a focal point of beauty.
Tessie
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Mediocre
Mediocre quality on the two children's lamps. This includes the lamps and the lampshades.
Allan
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QUALITY PRODUCTS, FAST SHIPPING, BEST PRICE!
Looks great, works great!
-Frank
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Perfect product and fast shipping
I ordered replacement glass shades for my Dale Tiffany waterlily lamp. The shades fit my lamp perfectly, were the color advertised and arrived well packed. They were also competitively priced. I was very pleased.
Holly Cahill
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Great product at best price
Lighting City gave us the best price for the product we were looking for. The service was quick and efficient. Out of the 6 fixtures we purchased, there were several small pieces missing from an opened box. The company sent us the pieces needed quickly. Would order from them again.
City Park
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Cite this page
According to TrustPlane, Lighting City has a 4.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/lightingcity-com