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In-N-Out Burger

4.650 reviews
Last reviewed: Feb 12, 2026

Do you agree with In-N-Out Burger's TrustScore? Voice your opinion today and hear what 59 customers have already said.

locations.in-n-out.comMember since Mar 2026

In-N-Out Burger is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 12, 2026.

Customer Reviews

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Amazing Burger and friendly service…

Amazing Burger and the animalistic fries with the caramelized onions to die for, yet the smile and friendliness of their staff is so refreshing... yes, people line up good for such piece of Burger heaven, but it is worth it! PLEASE come to Tampa bay.

Rafael Gonzalez
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Long lines for a mediocre to dull…

Long lines for a mediocre to dull burger. After arriving to the west coast from the east I couldn't believe the lines people were waiting in to get a hamburger. So it was not one but two but three tries trying see what the hopplah is over the chain and I still don’t get it. The Whopper from Burger King or the bacon guacamole from Carl's Jr. are much better burgers and no lines.

Steven Anderson
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Love the food it was exceptional

Love the food it was exceptional

SEAN RAY
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perfect place to have a delicious…

perfect place to have a delicious burger and great staff

Ash
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omg great

omg, loving this place sooo much. Great burgers and fries. Jesus will gain few pounds after this launch. great stuff

Max Lond
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the fries were…spectacular

the fries were sooooooooooooooooooooooooooooooo goooooooooooooooooood the were crispy amd melt in your mouth great place to come

Naveen Sampath
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Best fresh burgens

I always enjoy a good meal here, you can't find better burgers around

Seth
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The only burger chain I will eat at

The only burger chain I will eat at. All of their meat is locally sourced and their fries are potatoes a minute before you eat them. It's the best

Samantha
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In-N-Out has always been one of my…

In-N-Out has always been one of my favorite fast-food spots in the US. Let's make no mistake, it is still fast food, but it just hits different.One of the things I've always appreciated is the transparency. You can walk in and see them preparing everything right in front of you, which isn't something you get at most chains. It just feels fresher. There's also a very consistent, clean, and classic 'vibe' to their restaurants (the drive-thru-only spots aside). It's a reliable and familiar experience every time.The menu is simple, but the 'not-so-secret' options are a huge plus. I'm a big fan of ordering my burger "Protein Style," where they swap the bun for a crisp lettuce wrap. It's a great choice when you want the satisfaction of the meat and toppings without the heavy bun.For me, In-N-Out has become my default choice for a specific mood. When I'm hungry, don't have the energy to find something truly healthy, but still want to feel good about my quick meal, it's my go-to. It occupies that perfect space of being fast, satisfying, and just a cut above the rest.

El Pingüino Frio
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Consistent and still afforable

Consistent and still affordable

Daniel White
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In-N-Out Burger is a popular spot for…

In-N-Out Burger is a popular spot for fresh burgers, crispy fries and creamy shakes. Service is fast and friendly. It was crowded and the menu was small but overall its a solid choice for a quick and tasty meal.

Madden
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cheesy beef delight

Tried out their beef cheese burger it was fresh and full of flavour.Absolutley loved the juicy beef patty

Daisy Moreno
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It's good, at best.

Burger is good but probably the fries need more salt. Also it was clean when I got there, probably because it's not that crowder

Benito Schwartz
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Welcome to Grissel Burger. where burgers are getting smaller, less quality BUT ! proffetss are doing great.

Looks as though the burgers are getting smaller slowly but surely.The location in Parker Colorado seems to have a quality issue so not sure if just there or more than likely all In and Outs. There was so much non chewable fat and Grissel in the burger it became disgusting to eat.

Harry Edwards
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everything was great

everything was great! but the fries could have been more cooked. overall a great experience

john mayor
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The menu is simple

The menu is simple. Pretty much burgers and fries and shakes and other drinks. They have about the fastest drive-through service there is because they actually come out to your car and take your order. I don’t know where they find these kids, but they are consistently very nice and helpful.

Mark Jones
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Love this place

Love this place! Burgers are The Best Ever! Restaurant is always clean and tidy. Staff is outstanding! Friendly, polite, professional. And they get our orders right. Every time. Highly recommend!

Kyle
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Consistent

Always gets my order correct. Always fast. Always freshly made. Always polite and professional. Always served with a smile.

Valery
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We go there often to the Arroyo Grande…

We go there often to the Arroyo Grande location and have a great time plus they sell us pattys that we give to our pups as treats! Customer service is always great!

Amy
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Love them

Love them. They make great and fast burgers. I've emailed them the other day and they replied back fast and professionally. My only suggestion is to have more dine-in locations rather than so many drive-thru only. 5 stars.

Peter Longworth
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Cite this page

According to TrustPlane, In-N-Out Burger has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/locations-in-n-out-com