Garbage stealing money
Garbage stealing money , no product shipped
George Leet
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Luxdeli
2.233 reviews
Last reviewed: Jul 15, 2021Do you agree with Luxdeli's TrustScore? Voice your opinion today and hear what 34 customers have already said.
luxdeli.comMember since Mar 2026
Luxdeli is an online company. Based on 33 reviews on TrustPlane, it has an average rating of 2.2 out of 5 stars. Last reviewed July 15, 2021.
Customer Reviews
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33 reviews
I never received my order
I never received my order
Aristidis Thanos
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Terrible experience!!!
Terrible experience!!!! Don't buy anything there! They just take your money and hope you go away! NEVER AGAIN !!!!!
Lech Lipski
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I never received my order I've made…
I never received my order I've made several attempts of contacting you via email phone call and I've never received my order 200 plus dollar order never got it never got a confirmation nothing very disappointed
Charles Boyington
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Made a purchase back in March 2021 and…
Made a purchase back in March 2021 and never received my order! Called several times, tried contact thru email.... never responded back . It’s a shame take money from old person with cancer!!!
Inessa Thomas
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Horrible Non existent Customer Service. Order Won't Come.…
Horrible Non existent Customer Service!!! Waited for my order for 12 days. Have written emails and tried to call multiple times. Unable to reach, haven't received any replies. Do not waste your time ordering from this company. It may be a scam!!!
Alexander Ioffe
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LuxDeli lacked common courtesy to communicate
I placed an order with LuxDeli in November, 2020. It was paid through PayPal, and immediately confirmed by LuxDeli. After 2 weeks, I did not receive anything, emailed them, and decided to wait an extra week before calling them. Still did not hear anything from them. I called and left messages, re-emailed, and still did not hear anything from them. Finally, I disputed the payment through PayPal, and, as they did not receive a reply by their dispute deadline, PayPal refunded my payment. LuxDeli did not display the common courtesy to communicate, resulting in inefficiencies all around.
Online customer
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Garbage ass site
Garbage ass site. Emailed them 3 times in three weeks. Never got any of emails about the order. The website isn’t even live anymore. It just vanished. Did a chargeback today. Learn to run a business you f$&k
Yev
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Gave me a refund: no item.
Gave me a refund as item was apparently out of stock, yet never received notice. Why have items on your website that are not available?
PD
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Package took four weeks to arrive and item was broken...
My package showed up almost a month after I ordered it, I get it, holiday season, but to make matters worse the beak of the Raven lamp I ordered was broken off. Unbelievable and unacceptable. Never again, please do not order from this company.
Travis Burrows
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I never got what i purchased
I never got what i purchased, had to be refunded by paypal. Never again
John
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I’m so happy you carry my favorite…
I’m so happy you carry my favorite chocolate wafers!
Sybil T.
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I never received my order.
I never received my order.
Kathy Rabbani
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I placed an order
I placed an order, received confirmation and then with no explanation as to why the order was cancelled. There was also no answer to my inquiry via email. Customer Service is non existent.
Caroline Campbell-Charles Campbell-Charles
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Ordered herring May 17, 2020, got nothing.
Ordered 6 packs of pickled herring May 17, 2020, my bank paid them May 18, as of today, June 12 2020 haven't received anything.
Gijs Beynen
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This business either abandoned or just a scam.
Never received my order. No response from seller via e-mail or phone. Had to dispute the charge to get the money back.
Sergei B
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Never sent anything
Never sent anything. Very bad
Eva
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Order was supposedly lost twice
Order was supposedly lost twice, but never received a tracking number. Called multiple times and after 3 months, they finally agreed to a refund
Nono
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Never received my order
Never received my order , no response from customer service.
Anastasia
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Card charged but order never delivered
Card charged but order never delivered. No reply from support team. Had to dispute the charge through issuer bank.
Andrey Stukalenko
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Cite this page
According to TrustPlane, Luxdeli has a 2.2/5 rating based on 33 verified reviews as of April 2026. Source: trustplane.app/company/luxdeli-com