Couldn’t do the tasting till Friday
Couldn’t do the tasting till friday night and all wines were bad by then
Rick Fellerhoff
Was this helpful?
Merchant of Wine
4.425 reviews
Last reviewed: Feb 15, 2026Do you agree with Merchant of Wine's TrustScore? Voice your opinion today and hear what 26 customers have already said.
merchantofwine.comMember since Mar 2026
Merchant of Wine is an online company. Based on 25 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 15, 2026.
Customer Reviews
Write a ReviewFilter:
25 reviews
Great service
Very well organized delivery. Received my order as expected.
Joan
Was this helpful?
Love these guys
Love these guys - amazing selection, value, and best service in town. Can’t recommend highly enough.
Russ Stoner
Was this helpful?
Like the speed of delivery but not…
Like the speed of delivery but not crazy about the email I received after I placed the order basically telling me that if I really want the order to get here I damaged or not ruined by “weather”, I will need to spend more on shipping.
HU-adcom
Was this helpful?
You copied my address incorrectly and…
You copied my address incorrectly and then I had to pay $27 to change the delivery address.
Larry Wear
Was this helpful?
Easy transaction and product was…
Easy transaction and product was packaged very well.
Anthony
Was this helpful?
I was very satisfied with the response…
I was very satisfied with the response for shipping and the communication that I received throughout my transaction with this group. I will continue to buy from them.
Dwayne Bergeron
Was this helpful?
Great wines and very interesting and…
Great wines and very interesting and educational discussions. Oan has a wealth of experience and knowledge that he shares in a positive environment
William Morris
Was this helpful?
additional shipping costs after order acceptance
No notice was given extra shipping costs would be applied at the time of the order. My first order was exactly the same as the second one. 75 dollars to ship 3 bottles, almost double the original cost of shipping from the first order is a hard pill to swallow. 25 dollars a bottle is excessive. I know how much it costs to ship to Alaska. I will rethink future orders as the shipping was accepted and then I am told days later you need more for shipping. 5 dollar away from double the original shipping cost. Not a fun message to receive and being held hostage is not a comfortable feeling.
Douglas Schroeder
Was this helpful?
No problems. All communication was clear and…
All communication was clear and accurate. Tracking the shipment was easy from your UPS tracking number and the wine arrived in perfect condition on time.
Bill
Was this helpful?
Good shipping follow up
Good shipping follow up. Flexible.
Mike Gallagher
Was this helpful?
Good communication
Good communication, on time delivery
marina safronova
Was this helpful?
Wonderful wine delivered well.
Wonderful wine delivered well.
Brent Riffel
Was this helpful?
Wine came as ordered in good shape!
Wine came as ordered in good shape!
Noel Williams MD
Was this helpful?
Great appreciation
Learnaboutwine.com appreciates merchantofwine.com and it’s hard-working team
Wine Teacher in LA
Was this helpful?
Excellent customer service
Excellent customer service, great wine, thanks a lot!
Olga S
Was this helpful?
Only one day later my order came and…
Only one day later my order came and the wine of your recommendation ist really good, so Thank you!
Gabriele Faber-Heinemann
Was this helpful?
Great customer service
Great customer service. Quick response time, fast shipping. Wonderful experience.
Kim Vachon
Was this helpful?
Excellent as expected
Did the Rioja wine kit zoom. Wines were perfect
Nina Sventitsky
Was this helpful?
everything arrived perfectly.
everything arrived perfectly.Thank you for putting this 6pk together.I can't wait to try these.Thank you Kindly
Paul Pruzansky
Was this helpful?
Cite this page
According to TrustPlane, Merchant of Wine has a 4.4/5 rating based on 25 verified reviews as of April 2026. Source: trustplane.app/company/merchantofwine-com